Skip to main content
NICE

Software Engineer, AI Solutions

NICE·about 6 hours ago

Full-time📈 Mid Level🇺🇸 USA📅 Sep 14, 2026

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Software Engineer, AI Solutions

As aSoftware Engineer, you will design, build, and implement advanced Conversational AI solutions for our customers and partners. Acting as a highly experienced individual contributor, you will manage high-impact projects, provide deep technical insights, and ensure customers achieve maximum value from our platform.


How will you make an impact?

Advanced Post-Sales Consulting & Implementation: Drive complex projects from pilot/Proof of Concept (PoC) to full implementation, ensuring scalable and high-performance solutions for enterprise clients.
Technical Expertise: Provide cutting-edge technical solutions, shape architectural best practices, and tackle advanced technical challenges with innovative approaches.
Collaboration & Support: Partner with cross-functional teams to support business development and contribute insights to enhance product strategies.
Focused Enablement: Deliver technical training, workshops, and best practices to empower customers and partners with the knowledge needed for success.
High-Impact Documentation: Develop precise technical documentation and ensure the resolution of complex technical issues to maintain high customer satisfaction.

Have you got what it takes?

Minimum of2-3years in a similar role within Conversational AI, SaaS, or enterprise software industries.
Proven experience with Cognigy or equivalent Conversational AI platforms.
Demonstrated ability to resolve complex technical challenges.
Strong capability to align technical solutions with business objectives.
Exceptional ability to communicate technical concepts effectively.
Applicants must be authorized to work in the United States without sponsorship.
Reporting & Metrics
Proficient in JavaScript and Python; experience with back-end integrations.
Front-End Design: HTML and CSS
Back-End Development: server-side applications and data manipulation.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Market context

Measured from remote postings we have tracked ourselves — not self-reported survey data.

What Mid Level Engineering roles in Americas pay

25th
$108k
Median
$144k
75th
$174k

Based on 6,019 comparable postings with disclosed salaries, last 12 months.

How NICE is hiring

Last 90 days
79 roles
Total tracked
730
Hiring across
12 job families

Tracked since October 2024.

Browse Similar Jobs