Account Executive

ABOUT THE JOB

In this demanding and fast-paced environment, we are looking for an Account Executive to join the Tech & Durables Commercial team in Greece. We seek for a business-driven person, able to build and maintain strong client relationships and to identify and market opportunities that lead to growth. For the clients of our industry, the client-centric relationship is imperative to establish and maintain and this can be ensured by an important array of skills and by devoting to further developing them with the rest of the commercial team.

By joining our team and operating with the top manufacturers of Tech & Durable goods in the market, you will make a significant contribution to the support of the high level of client service, to deliver actionable insights to clients, aiming to assist in resolving real-life situations. 

RESPONSIBILITIES

• Maximise of customer satisfaction and retention by providing personalised support and proactive account management. 
• Create, maintain and develop strong relationships with clients.
• Maintain the high levels of client servicing through the team and collaborating with the customer services.
• Research market trends, analyse customer needs and identify potential new client relationships and potential white space opportunities resulting to up-selling and portfolio growth.
• Acquiring and developing familiarity with the available platforms, used both internally and by clients.
• Familiarise with internal processes leading to Customer success, to maintain and maximise the high levels of client engagement.
• Support in and join key presentations & workshops adding expertise during project/ contract delivery.
• Consult with clients about how to leverage the power of Tech & Durable insights to best support their business.
• Ensure maximum communication with the other internal company departments. Build relationships that will support the growth needed for Tech & Durables insights.
• Investigate potential areas of growth and new business opportunities in the broad field of Tech & Durables.

REQUIREMENTS

Client/ Industry

• Familiarise with the client’s organisation.
• Ability to work with other Tech & Durables product experts to provide truly outstanding client analysis.
• Ability to highlight client issues and convert to opportunities for the Sales team

Commercial Skills

• Ability to build lasting client relationships.
• Willingness to develop and maintain high levels of client service.
• Understand and promote the value of Tech & Durables proposition.
• CRM (Salesforce) Management.
• Liaison with other Tech & Durables stakeholders for current and developing opportunities
• White spot analysis.
• Develop ales & negotiation skills.
• Develop storytelling ability and presentation skills.
• Contract execution – from client signature to internal processes.

Personality & Self values

• Communication/interaction skills/active listening.
• Fluent English.
• Strong PowerPoint, Excel, MS Teams skills and develop CRM (SalesForce or MS Dynamics) skills.
• Client-oriented attitude/willingness to grow with the team and the market.
• Integrity.
• Warmth/empathy/ability to build sustainable relationships.

WHAT WE OFFER

• Hybrid & flexible working module
• Access to learning platforms, mentorship programme and educational support to keep developing your skills
• Comprehensive health insurance
• Life assurance
• Volunteer time off

#LI-Hybrid

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion