Responsibilities

Own business performance

• Own the Amaze business P&L, tracking revenue, costs, profitability and performance against business targets.
• Lead forecasting, business reviews and executive reporting to provide clear visibility into business performance.
• Support investment decisions through financial modelling, business cases and commercial analysis.

Drive business operations

• Manage the Consumer business operating rhythm, ensuring cross-functional teams are aligned on priorities, budgets and execution.
• Own budget governance, purchase orders, invoicing and financial processes across Consumer, partnering closely with Finance.
• Identify operational issues and performance trends, driving initiatives that improve efficiency and customer outcomes.

Lead strategic initiatives

• Partner with Product and Marketing to shape GTM strategies, launch plans and growth initiatives.
• Support strategic planning, roadmap prioritisation, business workshops and annual planning activities.
• Drive cross-functional programs from planning through execution, ensuring delivery across multiple stakeholders.

Manage strategic partnerships

• Support key Amaze partnerships including Mastercard, Stripe and other strategic partners.
• Manage commercial operations including incentives, pricing, fees, invoicing, marketing programmes and partnership governance.
• Coordinate with external partners to ensure successful execution of joint initiatives.

Operational leadership

• Oversee day-to-day operational support for Amaze, including customer and dispute escalations, identifying systemic issues and driving long-term improvements.
• Act as a key point of coordination for business-critical operational initiatives, including payment schemes and network programmes.
• Bring structure to ambiguity by stepping into high-priority initiatives wherever needed.

Requirements

• 6+ years of experience in Business Operations, Strategy, Consulting, Commercial Operations or Finance within fintech or technology.
• Experience managing business performance, budgets or P&Ls.
• Strong commercial acumen with the ability to translate data into strategic recommendations.
• Excellent cross-functional stakeholder management and project leadership skills.
• Comfortable balancing strategic thinking with hands-on execution in a fast-moving environment.
• Strong analytical and financial modelling skills.
• Experience presenting recommendations to senior leadership.