Product Merchandising Manager

Reporting Manager: VP Jewelry Supply
Location: Fully Remote

About Nivoda
At Nivoda, we’re transforming the diamond and jewelry industry with the largest digital marketplace of its kind. We bridge timeless luxury with cutting-edge technology, enabling faster, smarter, and more connected transactions on a global scale. With teams in London, New York, Hong Kong, and Mumbai, we’ve experienced unprecedented growth, doubling revenue year over year.

About the Role

We are redefining merchandising by blending data science, AI-driven insights, and next-generation visualisation systems with the craftsmanship of jewelry design. Our Product Merchandising Manager goes beyond classic merchandising. They fuse catalogue management, product growth strategy, and digital storytelling to build a best-in-class product experience for luxury buyers.

You will own the end-to-end merchandising lifecycle, from design selection and CAD management through catalogue enrichment, pricing, rendering, and database integration. Alongside leading supplier collaboration and buyer-facing merchandising, you will ensure our catalogue assets, pricing, and digital infrastructure are accurate, scalable, and optimised for growth.

What You’ll Do

Lead Merchandising Strategy & Execution

• Develop and execute strategies that drive buyer engagement and maximise product performance across the marketplace

• Curate luxury product assortments, leveraging data to align with customer demand, seasonal trends, and promotional strategies

• Ensure catalogue assets meet the highest standards of quality, design, and luxury value positioning

  Manage the Catalogue Lifecycle & Workflow Ownership

• Partner with the CAD Creation team to ensure technical files are created and recorded.

• Define and execute the process for CAD data entry (dimensions, weights, stones) and manage pricing inputs, ensuring Nivoda margin duties are correctly applied

• Lead the rendering process, ensuring high-quality images are produced, upscaled, and structured for digital commerce

• Own catalogue enrichment and taxonomy mapping, ensuring products are searchable and filterable across Shopify, Showroom, and the Nivoda Database

  Drive Product Growth & Manage Performance

• Collaborate with suppliers to ensure a comprehensive, dynamic, and high-performing product assortment

• Own and track key performance metrics, such as buyer conversion rates, average order value (AOV), sell-through rates, and return rates, making data-backed adjustments to merchandising strategy

• Partner with analytics and category teams to create competitive pricing strategies and revenue-driving promotional campaigns.

  Champion the Customer Experience

• Ensure catalogue accuracy and product detail consistency across platforms.

• Audit rendered images and catalogue entries to meet luxury standards.

• Curate promotions and assortments that enhance buyer engagement.

  Data-Driven Merchandising & Automation

• Work with data engineering to build dashboards and predictive tools for demand forecasting and trend identification, and use these to run experiments to identify the resonate best practices to scale across the category

• Integrate AI tools for product tagging, catalogue enrichment, and image processing.

• Drive automation of catalogue workflows to ensure scalability and speed-to-market.

Qualifications & Experience

• Background: Bachelor’s degree in Merchandising, Marketing, Business, or a related field (or equivalent experience).

• Experience: 5+ years in merchandising, category management, or product growth in luxury retail, marketplaces, or B2B platforms.

• Skills:

  • Strong analytical acumen, with proficiency in data tools (e.g., SQL, Python, R, Power BI, Tableau).

  • Experience with image processing, visualisation, or AI-driven design tools

  • Knowledge of e-commerce systems, digital catalogue management, and product information management (PIM) platforms

  • Deep understanding of luxury buyer behavior and marketplace dynamics.

  • Proven ability to scale merchandising strategies in a fast-paced, tech-driven environment.

• Mindset: Strategic thinker with the ability to bridge creative merchandising and technical analytics.

• Strong communication skills to drive adoption of AI-driven decision making across creative and commercial teams.

What You’ll Get

• Opportunity to shape the future of a rapidly scaling marketplace

• Flexible, remote working arrangements

• Generous holiday allowance

• The chance to make a significant impact in a fast-paced, dynamic industry