Outbound Sales Engineer
•SerpApi· 3y
💻 Engineering⏰ Full-time📈 Mid Level💰 $80k-100k🌍 Worldwide
3y ago
Olo·17 days ago
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
In this role, you’ll join as a Software Engineer on the ‘Menu’ team, which is part of the wider ‘Order’ engineering group.
The Menu team owns and operates all of the systems involved with managing, publishing and accessing billions of menu records. Menus change in real time and their accuracy is essential for the proper operation of our customer’s businesses. Consequently, the Menu team’s scope includes some of the most sophisticated and performance sensitive parts of Olo’s infrastructure. A deep understanding of garbage collection, network latency, and database internals comes with the territory. If you are looking for a challenge, you will find it here.
Demonstrate a solid understanding of the Menu team's domain and technology stack, contributing to discussions and development decisions with growing independence.
Handle small-to-medium features independently and begin taking ownership of moderately complex tasks with some guidance.
Write clean, maintainable code and actively participate in peer code reviews, providing constructive feedback and adhering to coding standards.
Collaborate closely with Product to refine requirements, helping to shape solutions that meet business needs effectively.
Focus on delivering high-quality software solutions within established timelines, emphasising best practices in software development.
Engage in troubleshooting and debugging efforts, showing an ability to resolve common and moderately complex issues with minimal support.
Assist in the deployment and monitoring of services, learning how to manage and troubleshoot issues in production environments.
Contribute to building and maintaining reliable distributed systems, implementing resilience mechanisms as appropriate.
Participate actively in team ceremonies and demonstrate initiative by taking ownership of tasks and helping to unblock others when possible.
Engage in continuous learning and self-improvement by exploring new technologies and best practices relevant to the team's work.
Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised.
Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
3+ years of experience in software engineering.
Intermediate Programming Skills: Proficient in the .Net/C# ecosystem and capable of independently implementing moderately complex features and algorithms.
Version Control & CI/CD Pipelines: Experience using version control tools (e.g., GitHub) and participating in continuous integration/continuous delivery (CI/CD) pipelines (e.g., GitHub Actions, TeamCity).
Testing Practices: Proficient in writing and maintaining unit and integration tests, demonstrating an understanding of test-driven development (TDD) principles (e.g., NUnit, Jest).
Distributed Systems Knowledge: Deeper understanding of distributed systems, including building scalable and resilient services (e.g., Redis, Kafka, AWS infrastructure).
Problem-Solving & Collaboration: Show strong problem-solving skills and collaborate effectively with team members, product managers, and stakeholders to deliver solutions that align with business objectives.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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