Program Manager
•Afresh· 10h
📦 Product⏰ Full-time🎯 Lead / Principal💰 $134k-181k🇺🇸 USA
10h ago
Omnisend·1 day ago
Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do.
We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact.
Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results.
And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
About the role and the team:
We're looking for a Product Manager who is genuinely curious about how merchants make decisions, and who can turn messy, high-volume data into answers people trust and act on.
You'd join the Reporting team, which owns everything a merchant uses to find out whether their marketing actually worked, and what to do next. This is also where Omnisend's AI story gets real. Reports AI turned reporting from something merchants read into something they can ask questions of, and it's now the surface where recommendations from across the product reach merchants at the moment they're looking at performance. Our data also powers the Omnisend MCP, so merchants can query their marketing results from inside Claude and ChatGPT.
Make intelligent & incremental product decisions and compromises to support an iterative approach, based on user testing, business, and technical considerations to inform these decisions;
Constantly look for the most impactful ways to reach company goals;
Become a domain expert in terms of our customers, eCommerce, and event-based products in general;
Co-lead discovery and support delivery phases, including framing problems, researching them, and presenting insights;
Combine knowledge from product metrics, user research, and other product insights into meaningful product decisions, and experiments.
Company-wide OKR framework;
Empowered product teams that solve customer and business problems, not build features;
Objective-based planning and experimentation-driven delivery;
Product-led growth;
We look at product metrics daily, we speak to our customers and do it often;
Outcomes and bringing value to our customers over outputs and feature factories;
Ship to learn. Experimentation to validate hypotheses and assumptions;
Truly embracing data-driven decisions.
Proven experience (3+ years) of product management at user-focused tech with examples of shipped products;
Data-driven, self-sufficient in product analytics (i.e. Mixpanel, Kissmetrics, Chartio, or other);
Customer centricity;
User research, and user testing skills;
Ability to present and articulate your product decisions and rationale to peers and stakeholders;
Ability to view the bigger picture and how certain decisions impact the future;
You’re well-organized with a collaborative attitude and a strong sense of ownership;
Experience in working in multidisciplinary product teams;
Experience in goal setting (short-term and long-term goal planning for the team);
Knowledge and experience working with e-commerce platforms like Shopify or Woocommerce is a big plus;
Background in deliverability, compliance, event-based products, data management platforms or similar would help you succeed faster.
Gross salary from 5500 EUR/month based on experience;
Quarterly salary reviews;
An unlimited learning budget for self-improvement complying with the best interest of Omnisend;
Working methods and best practices inspired by the best tech companies in Silicon Valley;
Senior colleagues (over 70%) enable us to have a high-performing, productive environment where your growth will accelerate;
Flexible working hours and remote work possibilities;
Private health insurance;
Unlimited access to psychotherapy;
Workstation budget;
Personalized work anniversary gifts, such as house cleaning, spa treatments, international flights etc.;
Attractive workations and team-led team-building events.