Senior Customer Success Manager (PST)
•Cortex· 7h
🎧 Support⏰ Full-time⭐ Senior💰 $145k-145k🇺🇸 USA
7h ago
Opswat·about 17 hours ago
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
Are you purpose-driven? We are. At OPSWAT, our purpose is to secure the way of life we all enjoy. We focus our innovations on protecting IT and Critical Infrastructure, such as Manufacturing, Nuclear facilities, Financial institutions, Governments, Utilities, Higher Education and more. You’ve probably done some interesting things in your career, but how often can you say you’ve contributed directly to the benefit of our global community with such a positive impact?
“Critical Infrastructure” refers to a wide variety of systems, including not only traditional on-premise and cloud-based IT systems, but can also include operational technology.
As a Solution Engineer, you’ll be working alongside a peer group of talented professionals. Your job will be to uncover the customer’s challenges, orient them on how OPSWAT solves those challenges, and guide them through what it takes to operationalize the solution. You’ll be required to maintain proficiency in the domains we serve, expertise in the products, and the disposition that makes a customer want to enthusiastically partner with you for their success. You’ll also enjoy having a voice with the product team, providing highly relevant guidance about product futures learned directly through customer interactions.
What You Will Be Doing
What We Need From You
If this sounds like you, or close to you, I’d love to meet and perhaps build something great together.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.