About Orium
Orium builds smart, modern commerce solutions that help enterprise brands move faster and stay ahead.
By bringing together AI, data, and composable systems, we create experiences designed for collaboration between people and intelligent agents— helping our clients work more efficiently, adapt quickly, and gain a long-term competitive edge.
With more composable launches than any firm in the Americas and deep expertise across commerce architecture, we partner with leading technology providers to deliver scalable solutions that evolve with our clients and accelerate time to value.
We blend systems thinking, data-driven design, and intelligent delivery, embedding AI and agents into our own teams to move faster, reduce friction, and co-create with greater precision. The result: adaptive, cross-channel experiences that keep our clients ahead of what’s next.
About the Opportunity
Orium is seeking a support Developer to maintain and optimize Order Management Systems (OMS) and Point of Sale (POS) platforms. In this role, you’ll provide development support, resolve issues, and ensure smooth system operations. Reporting to the Software Development Manager, you’ll work on troubleshooting, maintaining APIs, and implementing improvements to enhance system performance and retail operations.
Responsibilities
- Provide technical support for Order Management System (OMS) and Point of Sale (POS) systems, ensuring smooth operation and minimal downtime.
- Collaborate with software engineering teams to develop and maintain APIs and middleware for seamless system data exchange.
- Track and document support requests and incidents using a ticketing system, ensuring timely resolution and communication with stakeholders.
- Analyze incident trends to identify recurring issues and recommend proactive measures to prevent future occurrences.
- Work closely with software developers to validate changes, conduct regression testing, and ensure new functionalities meet business requirements.
- Provide feedback on system improvements and collaborate on the development of new solutions to enhance retail operations.
Skills and Qualifications
- 3+ years of experience as a software engineer, with some hands-on experience in retail industry operations and commerce data infrastructure.
- Fluent in Spanish and English (written and verbal).
- Proficiency in Python with experience in serverless computing (e.g., AWS Lambda); familiarity with React is a plus.
- Expertise in Event-Driven Architecture (EDA) and message brokers (e.g., SQS, Kafka, RabbitMQ, ActiveMQ).
- Knowledge of OMS (Order Management Systems) and POS (Point of Sale) platforms.
- Familiarity with CI/CD pipelines and tools like CircleCI or GitHub Actions.
- Experience with microservices architecture and real-time data management using event streams.
- Collaborative and adaptable, thriving in a flexible and team-oriented environment.
- Solid foundation in Computer Science fundamentals and Software Engineering principles.
- Experience with AWS services for scalable solutions is a plus.
- Knowledge of headless architectures and commerce technologies (e.g., NewStore, Adyen, Avalara, commercetools, Elastic Path) is a plus.
- Experience with modern digital tools and an openness to integrating AI-powered solutions to enhance development efficiency, automation, and problem-solving.*
- Strong problem-solving skills with an ability to critically evaluate AI-assisted decision-making, workflow automation, and its impact on software development processes.*
- A mindset of continuous learning, with a demonstrated ability to adapt to new technologies and trends.*
AI expectations will vary by role—some positions will focus on AI exploration and experimentation, while leadership roles may drive AI adoption and strategy
Is the Role a Fit for You?
You’ll thrive as an Developer at Orium if:
- You enjoy building high-quality software and seeing your work come to life.
- You’re eager to deepen your expertise and learn from senior engineers.
- You’re collaborative, curious, and energized by problem-solving.
- You’re excited to use AI-powered tools to boost your workflow, not replace your judgment.
- You like finding ways to automate repetitive tasks and improve processes.
- You value team success and shared ownership over individual heroics.
Benefits and Perks
- Flexible schedule of full-time hours with a remote-first setup—focus on results, not where you work.
- Ongoing opportunities for professional development, including certifications, conferences, and in-house mentorship.
- Benefits required by Mexican law, in full compliance with local regulations
- Benefits above the law to support your well-being and quality of life
Compensation and Hiring Transparency
- Expected Compensation (Mexico): Compensation will be offered in MXN, aligned with local market benchmarks and the employment model. Final compensation will consider experience, skills, location, internal equity, and business needs.
- Use of AI in Hiring: To keep the process efficient and focused on human connection, we use AI-enabled and automated tools for tasks like candidate communications and scheduling, interview note-taking, and summarizing feedback for hiring teams. Our recruiters and hiring managers review all information, and humans make every hiring decision.
- Vacancy Status: This posting is for an existing vacancy we are actively hiring for.
Performance and Growth Expectations
We emphasize accountability for outcomes, but autonomy in activities. Your work will be measured across a number of data points (peer, leader & project team feedback) and will also be measured on the basis of client and user satisfaction. Your growth path is in your hands— you’ll have ongoing meetings with your leader to help determine your path, but your progress will be based on what you hope to achieve and how you choose to access the resources available to you.
Committed to an Inclusive Workplace
We are committed to fostering an inclusive and accessible workplace. We provide reasonable accommodations throughout the hiring process in accordance with applicable local laws. If you require accommodations, we will work with you to meet your needs.
Committed to Social and Environmental Stewardship
Orium is committed to promoting and working towards a more socially and environmentally sustainable future. All employees are expected to make decisions and take actions in relation to their role and work that follow through on this commitment.
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