About Our Company:
At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 9,000 customers and more than 29 million devices. We make patching easier, boost security, and give IT teams their time back.
Our core values guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities.
About this Role:
We are looking for a Revenue Operations Delivery Manager to strengthen alignment between business systems, revenue processes, and engineering delivery.
This role is responsible for orchestrating cross-functional initiatives that span Revenue Operations and Engineering, ensuring that complex work is clearly defined, properly sequenced, and delivered with discipline. The position acts as a trusted execution partner to RevOps leadership and a primary operational interface with Engineering for RevOps-driven initiatives. Its impact comes from enabling those teams through clean systems, predictable delivery, and reduced operational friction.
Responsibilities:
- Key Responsibilities include:
Revenue Operations Program Leadership
- Lead complex initiatives that span Revenue Operations and Engineering, including CRM evolution, billing and entitlement workflows, lifecycle automation, forecasting systems, and customer data integrity
- Translate business and RevOps requirements into executable plans in partnership with Engineering leadership
- Ensure initiatives are properly scoped, prioritized, and sequenced to support company growth
RevOps–Engineering Alignment
- Serve as the primary operational liaison between Revenue Operations and Engineering for RevOps-driven work
- Partner with Engineering leaders to align on scope, dependencies, delivery timelines, and tradeoffs
- Reduce rework and friction by enforcing clarity early and validating outcomes late
Delivery Management & Execution Discipline
- Establish and maintain structured planning, tracking, and execution practices for cross-functional initiatives
- Define milestones, readiness criteria, and success measures tied to business outcomes
- Identify risks early, manage dependencies, and prevent last-minute escalation
Systems & Process Orchestration
- Partner with RevOps, Engineering, and Finance to evolve core business systems in a scalable, maintainable way
- Ensure system changes support data integrity, operational efficiency, and long-term growth
- Drive continuous improvement across RevOps-owned tools and processes
Cross-Functional Collaboration
- Work closely with Sales, Marketing, Customer Success, Finance, and Engineering to ensure shared understanding of priorities and outcomes
- Build strong working relationships that support execution without adding bureaucracy
- Bring structure and follow-through to complex, multi-team efforts
Required Skills:
- 10+ years of experience leading complex, cross-functional initiatives in SaaS or enterprise software environments
- Proven ability to operate effectively between business leaders and engineering teams
- Strong understanding of revenue lifecycle processes and business systems
- Excellent communication skills with executives and technical stakeholders
- Demonstrated ability to bring clarity and structure to ambiguous environments
NIce to Have:
- Experience spanning delivery management, program leadership, product, or operations
- Exposure to CRM platforms like Salesforce, billing systems, entitlement logic, or lifecycle automation
- PMP, SAFe, or equivalent certification
Compensation & Benefits:
Equal Opportunity Employer:
Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply.
Work Authorization:
To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire:
AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY.
