About the Role:

The Analyst II, BSA/AML Operations is responsible for conducting investigations of merchant-level transactional activity to identify potential suspicious behavior and financial crime risk within Pathward's acquiring portfolio. This role focuses on executing alert reviews, case investigations, and regulatory filings related to sponsored merchants, payment facilitators, and ISO partners. The Analyst applies risk-based judgment to detect merchant-specific typologies including transaction laundering, merchant misclassification, prohibited merchant activity, chargeback misrepresentation, and factoring and prepares SARs and CTRs in accordance with Pathward procedures and FinCEN requirements.

What You Will Do:

• Investigate alerts and cases generated from transaction monitoring systems related to merchant acquiring activity, applying risk-based judgment to identify potentially suspicious behavior
• Analyze merchant-level transaction data, including payment flows, authorization patterns, MCC codes, chargeback ratios, refund activity, and settlement behavior to identify anomalies and red flags
• Identify and investigate merchant acquiring-specific typologies including:
  • Transaction laundering / factoring — merchant processing payments for undisclosed or unrelated businesses
  • Merchant misclassification — incorrect MCC assigned at onboarding or modified to circumvent controls
  • Prohibited / high-risk merchant activity — merchants operating in prohibited categories concealed at underwriting
  • Chargeback misrepresentation — merchant disputes legitimate chargebacks fraudulently; cardholder abuse
  • Load balancing, BIN attacks, velocity attacks — indicative of merchant terminal compromise or coordinated fraud
  • MID-cycling / BIN-hopping — merchants closing and reopening accounts to evade network violations
• Prepare and file SARs with clear, well-structured narratives, ensuring merchant-specific facts, transaction amounts, and typology indicators are articulated
• File CTRs accurately and timely in accordance with regulatory standards
• Review and investigate partner referrals and escalations involving sponsored merchants, sub-merchants, and payment facilitators
• Document investigative findings clearly and accurately within Actimize case management systems
• Meet defined SLAs, productivity expectations, and quality standards for the merchant acquiring workstream
• Escalate high-risk or complex matters to the Manager, including MATCH list entries, card network monitoring program flags, suspected terrorist financing through merchant fronts, and undisclosed sub-program activity
• Maintain current knowledge of BSA/AML and OFAC regulations, FinCEN guidance, card network rules, and evolving merchant acquiring fraud and money laundering typologies
• Collaborate with BSA/AML peers, Fraud Operations, and partner oversight teams to ensure comprehensive risk coverage

What You Will Need:

• Bachelor’s degree required (Finance, Criminal Justice, Accounting, Business, or related field)
• CAMS or equivalent AML certification strongly preferred
• Advanced certifications (e.g., CFE) a plus
• 1–3 years of experience in BSA/AML investigations, transaction monitoring, fraud operations, or financial crimes compliance; merchant acquiring or payments experience strongly preferred
• Familiarity with Actimize, FCRM, or similar transaction monitoring and case management platforms
• Strong analytical skills with ability to interpret transaction data, identify patterns, and articulate findings
• Working knowledge of BSA/AML regulations, SAR/CTR filing requirements, and FinCEN guidance
• Excellent written communication skills, particularly SAR narrative drafting

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $50,000 – $84,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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