About the Role:

Responsible for working with leaders, managers and employees to provide conflict resolutions between employees, managers and leaders in employee relations scenarios. Partners with P&C team for oversight of P&C policy adherence. Partners with leaders, Business Partners and managers to provide effective coaching to drive feedback and best practice performance management principles across the organization.

What You Will Do:

• Manages employee relations across multiple business groups to assist employees and managers in resolving issues and grievances.
• Conducts thorough and timely workplace investigations in accordance with company's methodology, and complies with all applicable laws.
• Maintains the company's employee case management system to ensure detailed documentation of employee relations matters.
• Communicates, ongoing and timely, with all parties during investigation process.
• Provides guidance in situations requiring conflict resolution, policy/procedure interpretation, performance management, position eliminations and other terminations, disciplinary actions, and other issues representing significant risk to the organization.
• Provides rigorous data analysis and reporting solutions based on business needs.
• Integrates and partners with People Business Partners and Legal team to implement solutions.
• Works with the business on highlighting key trends in employee relations and actively drive training, systems and process improvement.
• Independently owns large-scale, company-wide projects delivered on time, that improve frontline partner experience.
• Produces high quality written communications that concisely analyze problems and recommend appropriate solutions.
• Designs and delivers highly engaging training sessions.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience.
• Typically, 8+ years with bachelor's or equivalent.
• Collaborates
• Manages Conflict
• Action Oriented
• Communicates Effectively
• Interpersonal Savvy
• Compassion

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $86,000 – $145,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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