Contract UX Writer
•Customer.io· 1h
🎨 Design⏰ Full-time📈 Mid Level💰 $125k-125k🇺🇸 USA
1h ago
Patreon·5 days ago
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
$10 billion+ generated by creators since Patreon's inception
100 million+ free memberships for fans who may not be ready to pay just yet, and
25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Product Designer to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.
About the Team
We're hiring a Product Designer to join Creator Success, shaping the core experiences that help creators build sustainable businesses and engaged communities on Patreon. You'll design tools and touchpoints that help creators publish their work, attract and retain fans, and present their creative offerings in compelling ways. Your work will span how creators showcase their content, onboard to the platform, and grow their audiences, ensuring both free and paid experiences feel polished and purposeful.
You'll tackle high-impact problems across the creator journey. You'll design publishing workflows for podcasters, video creators, and newsletter writers. You'll shape how creators present their work to potential fans. And you'll build systems that help creators understand what to do next to succeed. This is a collaborative role where you'll partner closely with Product, Engineering, and Research to bring clarity to ambiguous opportunities and ship experiences that directly influence how hundreds of thousands of creators grow their businesses on Patreon.
About the Role
Proactively discover company-level opportunities and help bring clarity and insight through high-fidelity prototypes and expert storytelling
Work closely with Research, Product and Engineering to identify, plan, scope and execute end-to-end design solutions
Work across the entire design organization to develop innovative patterns and systems that are durable, repeatable and achieve a high standard for craft
Create, collaborate, and iterate on prototypes, high-fidelity visuals, and key flows
Contribute to the visioning, sequencing, tactics, and execution of a multi-phased overhaul of the product
Own, redefine, and ship key parts of the core Patreon product
About You
7+ years of crafting end-to-end product design experiences
Portfolio with demonstrated evidence of shipping world-class customer experiences that have made a significant impact on business metrics
Deep organization and execution skills, especially in collaboration with multiple stakeholders
Experience in design thinking methodologies to lead teams toward user-centered outcomes
A deep commitment to craft & product excellence
A humble, collaborative, and service-oriented approach to your career
Scrappiness & bias towards action: we’re building the future of creative independence and changing the way art is made.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
Put Creators First | They’re the reason we’re here. When creators win, we win.
Build with Craft | We sign our name to every deliverable, just like the creators we serve.
Make it Happen | We don’t quit. We learn and deliver.
Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.