What is a day in the life of an Ecommerce Regulatory Specialist?

Screen products for compliance across global ecommerce marketplaces—reviewing labels, formulations, claims, and certifications against requirements for each target market

Maintain an up-to-date knowledge base of international regulatory requirements spanning global markets (Americas, EU, MENA, APAC), ecommerce platforms, fulfillment models, and high-risk product categories

Oversee compliance projects by vetting and managing 3rd-party regulatory agencies, coordinating with brands and internal teams, and holding partners accountable to timelines and quality standards

Manage company licensing for Pattern's Canadian warehouse, including site licenses, MDELs, and QA processes for imported products

Develop and own regulatory compliance SOPs, train cross-functional teams and brands, and assess risk to inform business expansion decisions across new markets and platforms

What will I need to thrive in this role?

Bachelor's degree and 1–2 years' minimum regulatory compliance experience in a high-risk product category covering US and international requirements

Demonstrated ability to understand, interpret, and apply global regulations; proven research, risk assessment, and project management skills

Excellent verbal and written communication skills with strong judgment and a commitment to ethics

Preferred: experience with dietary supplements/VMS, cosmetics, OTC drugs, or children's products in EU, UK, CA, CN, or AU markets

Preferred: experience submitting product registrations or applications to regulatory bodies (FDA, Health Canada, EPA, CPSC, etc.)

What does high performance look like?

You proactively maintain a current knowledge base of global regulations and flag compliance risks before they impact product listings or account health

You independently manage compliance projects end-to-end—screening products, coordinating 3rd parties, and keeping all stakeholders on timeline

You develop clear SOPs and effectively train cross-functional teams and brand partners on compliance workflows

You accurately assess marketplace and regulatory risk, enabling confident and data-informed business expansion decisions

What is my potential for career growth?

Pattern offers a clear path to senior regulatory roles with expanded regional and category ownership. As the company scales across 60+ global marketplaces, you'll have the opportunity to shape the compliance function, influence business strategy, and collaborate with legal, operations, and business development teams worldwide.

What does success look like in the first 30, 60, 90 days?

You will work alongside the Account Health team and collaborate regularly with selling teams, brand partners, and 3rd-party regulatory agencies. You will be supervised by the Account Health Manager and will interface with legal, operations, and business development stakeholders across Pattern's global marketplace network. This team moves fast and values proactive, solutions-oriented contributors.

Sounds great! What’s the company culture?

We are looking for individuals who are:

Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

Initial phone interview with Pattern’s talent acquisition team

Video interview with a hiring manager

Onsite interview with a panel of department leaders

Professional reference checks

Executive review

Offer

How can I stand out as an applicant?

Discuss professional accomplishments with specific data to quantify examples

Provide insights on how you can add value and be the best addition to the team

Focus on mentioning how you would be partner obsessed at Pattern

Share experience on any side projects related to data and analytics