Pelago is the world’s leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use. From unhealthy habits to active substance use disorders, Pelago delivers a personalized solution based on individual health, habits, genetics, and goals, providing care for members wherever they might be on the substance use spectrum.
Pelago's suite of virtual services ranges from education, to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT). Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better. We have recently closed our Series C and raised over $151m from leading global investors. If you are passionate about making an impact on the health of others, join us and make it happen!
About the Role:
We're on the lookout for a remote drug and alcohol counselor to join the leading digital clinic for substance addictions. As a key member of our counseling team, you'll play a crucial role in supporting and empowering individuals on their journey to overcome substance addictions. Your main objective will be guiding members towards leading addiction-free lives! Collaborating closely with our dynamic team, you'll contribute to the rapid growth of our business, gaining invaluable firsthand experience in scaling up a successful venture.
This is a full-time, remote position with flexible working hours, open to candidates based anywhere in the U.S., provided they hold an active Michigan and/or North Carolina license.
In this role you will:
- Provide counseling to members on a weekly basis through text-based chat, video calls, and phone calls, to monitor their progress on their recovery journey
- Onboard the users with an initial phone call and complete a multidimensional assessment to gather relevant behavioral health history and symptoms
- Work within Atlas, Pelago's AI-native EHR, which automates session documentation, surfaces real-time evidence-based guidance during calls, and prepares clinical context before each session — so your time stays focused on member care, not administrative lift
- Monitor the progress of members and offer therapeutic strategies on how to deal with temptations and cravings
- Be supportive and encouraging to members to help them establish and sustain motivation to change their substance use
- Collaborate with other departments to ensure a positive experience for all members and provide valuable feedback to the product development team
- Uphold good standing with your active license(s)/certification(s)
- Attend team meetings and/or case discussions as scheduled
- Help someone transform their life and the life of their family through their addiction recovery!
The background we are looking for:
- Active, unrestricted license in good standing recognized in Michigan or North Carolina:
- Michigan: CADC or CAADC
- North Carolina: LCAS, CSAC, or CADC
- Bachelors Degree required
- 2+ years of clinical experience delivering CBT and/or behavioral support for substance use disorders (tobacco, alcohol, opioids)
- Comfort working in an AI-augmented care environment; openness to adopting AI-assisted tools that support documentation, member communication, and clinical decision-making
- Proficient with Motivational Interviewing (MI), Motivational Enhancement Therapy (MET), MAT coordination, and Relapse Prevention
- Proven ability to collaborate with cross-disciplinary healthcare teams (coaches, physicians, nurses)
- Excellent written and verbal communication skills
- Adaptable in fast-moving environments; able to prioritize competing demands
- Technologically fluent; quick to learn new tools and platforms
- Preferred: Prior telehealth experience across multiple time zones and/or digital health settings
What you’ll love about us:
We have a whole host of perks for our people! From life essentials to nice-to-haves, there are more than a few good reasons to love working with us. We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.
- Generous equity package
- Full Medical, Dental & Vision coverage
- 401k Plan
- Unlimited PTO + company-wide “Me Time” Days
- Paid parental leave
- Flexible remote work environment
- Annual Learning & Development stipend
- Wellness Reimbursement Program
- Substance Use Support for employees and family members
At this time, we are unable to offer visa sponsorship for this position.
