What is PerfectServe?
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.
PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.
Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:
- In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
- PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.
At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.
If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place!
As an Account Executive, you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. This role is a terrific place for a results-driven individual to start and expand their sales career. We’re a team that highly values work-life balance, self-motivation, and collaboration. This position is a primarily a remote position. Apply today to help us expand and improve the professional lives of doctors around the world.
Responsibilities:
- Acquire and set up new meetings with target clients through cold calls and emails
- Research companies, identify key decision-makers, and develop qualified leads for account executives
- Maintain an accurate and up-to-date log of all prospect interaction in the CRM
- Develop engaging copy for email marketing campaigns that reach prospects in all stages of the marketing and sales cycles
- Implement best practices in cold-calling and cold-emailing through excellent interpersonal and communication skills
- Conduct product demonstrations with prospective clients
- Achieve agreed upon sales targets and outcomes within schedule
- Display understanding of dedicated territory and develop territory plan leveraging current customer base
- Accurately forecast and display ability to manage sales funnel
- See a prospect all the way through sales cycle from initial appointment set-up to close of a sale
Qualifications:
- Bachelor’s degree preferred
- Excellent written and verbal communication skills
- Comfortable cold-calling and cold-emailing healthcare organizations
- Energetic phone presence and excellent listening skills
- Proficient with email, voicemail, and Microsoft Office
- Able to travel and attend trade shows
- Presentation or public speaking experience a plus
- Interest or experience in health IT a plus
Why Join PerfectServe?
At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.
We offer base salary of $55,000 USD per year, plus commission incentives. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.
Benefits:
- Remote first work environment
- Health, Dental, Vision, Life and Disability Insurance options available day one.
- 401K - with match and immediately vested.
- 17 company holidays, 2 floating holidays plus competitive paid time off policy
- Internal Advancement Opportunities
PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
