About Upsun (formerly Platform.sh)

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values:

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other.

Impact of the VP, Product

Reporting to the CPTO, you will lead the next chapter of Product at Upsun. The company has deep engineering strength, a mature cloud platform, and a portfolio with significant growth potential. This role exists to architect our mid-to-long-term product strategy, unlock enterprise value, and ensure our multi-product portfolio directly drives global market leadership.

Leading an established organization of ~20 talented product managers, designers, and advocates, you will have the immediate opportunity to hire and shape your own direct leadership team. Your work will help globally distributed teams navigate technical complexity, make clearer trade-offs, and turn macro-level strategy into scalable market penetration across our 3,500+ customer base.

What to expect

• Architect the portfolio strategy: Shape and drive commercial lifecycles across Upsun Cloud (established/evolving), Upsun Blackfire (portfolio integration), and Upsun Dispatch (strategic new bet) to capture shifting market demands.
• Bridge Product & Engineering: Partner with the CPTO as a strategic peer to balance forward-looking technical direction with high-leverage commercial focus; evolve organizational design, ownership models, and cultural ways of working without adding unnecessary friction.
• Translate strategy into enterprise value: Turn deep market insights and technical tailwinds into focused product priorities, roadmaps, and compounding business metrics (adoption, retention, and ARR growth) across thousands of active deployments.
• Drive unified organizational alignment: Connect product strategy directly to revenue leadership (Sales, CS, Marketing) and embed continuous customer discovery into the engineering cycle to build a hyper-responsive feedback loop.
• Measure success by year one: Success looks like a highly focused, scalable GTM path for Dispatch, market-driven evolution for Upsun Cloud, faster cross-functional decision-making, and a robust, world-class product culture with your newly hired, autonomous leadership bench fully onboarded.

What you bring

• Executive portfolio stewardship: Substantial executive leadership experience managing a complex, multi-product portfolio (at varying maturity stages) across cloud, PaaS, DevOps, developer tooling, or infrastructure platforms, with a proven history of scaling through a layer of people managers (Directors/Principals).
• Category expansion & scale: A proven track record of taking net-new products from early strategy to global scale, while simultaneously modernizing mature products in shifting technical ecosystems.
• High-clarity strategic judgment: The ability to turn complex technical capabilities into clear, differentiated customer value, navigate enterprise needs, and make high-stakes trade-offs using data and strong intuition.
• Organizational design & culture: Experience connecting Product with revenue leadership, architecting modern organizational structures, scaling global remote-first teams thoughtfully, and cultivating a culture of high performance and accountability.
• Developer & AI Fluency: Deep understanding of developer workflows and a practical, highly curious approach to how AI-native development is rewriting product discovery, delivery, and user expectations.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in [Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States]. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 5 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.

1. 45 Minutes with Head of Talent Acquisition
2. 60 Minutes with CPTO
3. 60 Minutes with CMO
   
4. 60 Minutes with Engineering Leadership
5. 45 Minutes with CEO

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.