JOB SUMMARY

The Analyst is an onsite client-facing role that supports project teams delivering process improvement, automation, and AI-enabled transformation initiatives. Analysts develop foundational consulting, business analysis, and technology skills while working alongside experienced consultants to help clients improve operational performance through process redesign, intelligent automation, and data-driven solutions.

RESPONSIBILITIES:

Client Service Delivery
• Support client engagements focused on operational improvement, intelligent automation, and AI-enabled transformation.
• Gather business requirements through interviews, workshops, observations, and document review.
• Document current-state business processes, workflows, operating procedures, and supporting artifacts.
• Conduct quantitative and qualitative analysis to identify operational improvement opportunities.
• Prepare client-ready presentations, reports, process documentation, and other engagement deliverables.
• Support project planning activities, status reporting, issue tracking, and meeting coordination.
• Collaborate effectively with business, technical, and project teams.
Capability-Specific Examples (IO – AI & Automation)
• Support process discovery and operational assessments to identify automation and AI opportunities.
• Assist with documenting business requirements, user stories, and functional specifications.
• Support automation opportunity assessments by gathering process, data, and business information.
• Assist with process mining, workflow analysis, and value assessment activities.
• Support data discovery, mapping, validation, and quality assessment across enterprise systems.
• Participate in solution testing, user acceptance testing (UAT), and deployment activities.
• Document process maps, technical specifications, user guides, and training materials.
• Research emerging AI, automation, and enterprise technologies and share insights with engagement teams.
Business Development
• Support proposal development, resume updates, and internal business development activities.
• Build an understanding of Point B capabilities and effectively communicate the firm's value proposition.
• Develop relationships across the firm and contribute to a collaborative team environment.
Leadership
• Demonstrate curiosity, accountability, and a willingness to learn.
• Seek feedback and continuously develop consulting, business, and technical skills.
• Build authentic relationships with clients and colleagues.
• Consistently demonstrate Point B values.

Intellectual Capital
• Contribute to reusable templates, playbooks, accelerators, and knowledge assets.
• Build foundational knowledge of AI, intelligent automation, business architecture, process improvement, and operational transformation. 

REQUIRED QUALIFICATIONS:

• B.A. or B.S. degree required.
• 0–2 years of consulting, business operations, technology, analytics, or related experience (internship experience considered).
• Ability to work on-site as requested.
• Ability to work remotely.
• Ability to travel up to 80%.
• Ability to work non-standard work hours as necessary. 

DESIRED QUALIFICATIONS:

• Internship or academic experience in business analysis, process improvement, operations, technology, data analytics, or consulting.
• Foundational understanding of business process mapping, workflow analysis, or operational improvement methodologies.
• Exposure to AI, automation, low-code platforms, RPA, process mining, or enterprise technologies through coursework, certifications, internships, or personal projects.
• Strong analytical, problem-solving, and critical thinking skills.
• Experience working collaboratively on cross-functional teams.
• Strong written and verbal communication skills with the ability to communicate complex ideas clearly.
• Demonstrated curiosity and interest in learning emerging technologies and applying them to solve business problems.