Job Title:  UX Designer
Location:  Canada Remote
Hybrid/Remote: Remote
Term: 6 Month Contract

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

The Role:

PointClickCare is looking for a talented UX Designer interested in making a real difference inhuman lives. By improving the usability of our platform, you will be enabling care professionals to make better informed decisions for their patients and directly impact their success. The ideal candidate has a keen eye for design, strong interpersonal and empathetic skills, an analytical mind, and an ability to thrive in a complex and fast-moving environment.

Who you'll work with:

You will report to our Director of User Experience and be deeply involved with the product and engineering teams. By building relationships with our users, representatives, customer success and other groups, you will holistically improve the usability of our platform in a way that is in touch with our users' needs

What you'll be doing day to day:

• Conducting user research and testing
• Creating mockups to articulate functionality and design
• Refining user personas and mapping journeys
• Championing best practices in user experience design

Skills and experience we're looking for:

• College/University Degree in a related field (UX Design, Information Technology, Graphic Design, Industrial Design, Visual Communications, etc), or equivalent experience.
• Expertise in design and prototyping tools such as Figma, DoveTail, Adobe, Protopie, etc
• Expert level of professional UX design experience
• Strong eye for visual design - let's have the best UI in healthcare
• Flawless attention to detail
• Experience procuring qualitative and quantitative data
• Experience working in an agile environment
• Expertise with established and emerging design practices
• Ability to manage competing priorities
• Passion for helping others and fostering relationships throughout the org
• Creative and analytical mindsets
• We don't touch code, but working knowledge of HTML and CSS is helpful for discussing specs with engineers
• Experience in usability testing and analytics platforms

Hourly Pay Rate: $39.98 - $44.42 CAD

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] 

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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