At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
We are seeking a highly motivated Compliance Associate to join our dynamic team at PPRO. Working alongside other team members, the Compliance Associate will help oversee the company’s compliance program within the EU and play an important role in ensuring that our operations comply with applicable laws, the relevant regulations set forth by the CSSF, and internal policies. The successful candidate will support the Financial Crime team on Due Diligence, Client Acceptance assessments, Enhanced Due Diligence (EDD), Ongoing Due Diligence (ODD), and SAR/STR review and filing. They will be expected to uphold a robust culture of compliance and risk management throughout the company.
As an innovative thinker, you will also act as an AI champion within the team — identifying opportunities to leverage new technologies to drive workflow efficiency, safely support commercial scaling, and foster a culture of continual compliance improvement.
Responsibilities
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Review client applications and make decisions on customer take-on.
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Assess escalated PEP / Sanctions / Adverse media alerts reviewed by the first line, and escalate further to the Chief Compliance Officer where needed.
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Act as the point of contact for escalations from the first line of defence in general.
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Carry out enhanced due diligence related to suspicious customer activity or reports of misconduct, and file suspicious reports to FIUs where applicable (SAR/STR).
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Serve as the point of contact for responding to RFIs from law enforcement, tax authorities, and judicial bodies in Luxembourg.
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Support the Regulatory Compliance team on the implementation and maintenance of policies, procedures, and guidelines specific to Luxembourg, EU, and UK AML/CTF regulations and industry best practices.
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Actively participate in the review and execution of PPRO’s global AML/CTF compliance program.
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Provide comprehensive reports for the Chief Compliance Officer and senior management on the state of the program and areas for improvement.
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Assist in providing information for compliance AML/CTF internal and external audits, risk assessments, and ad hoc internal controls.
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Assist in the completion of regulatory AML/CTF reporting to the regulatory body (CSSF).
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Stay informed about evolving regulatory changes, laws, and guidelines on AML/CTF specific to the Luxembourg, UK, and EEA markets.
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Act as an AI champion within the team, identifying opportunities to leverage AI tools for compliance workflows and supporting projects that integrate AI technologies safely.
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Contribute to fostering a culture of compliance within the organisation.
- Collaborate with UK and global Compliance colleagues to build and maintain a strong and efficient Group-wide control environment.
What makes you a great fit
- An innovative mindset, with a strong interest in or comfort with using AI tools to drive workflow efficiency and support AI-related compliance projects.
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4+ years Compliance experience within the financial services or payments industry in Luxembourg
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Familiarity with CSSF regulations and requirements
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Understanding of AML/CFT principles and practices
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Effective communication and interpersonal skills
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Ability to work collaboratively in a team and independently
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Professional certifications in compliance (e.g., CAMS) are a plus
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Fluent in English to a professional level
What's in it for you?:
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Learning and Development - We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Lunch Vouchers - 12,80euros x 18 / month - Enjoy a moment of conviviality and a good and balanced meal thanks to your Lunch Pass.
Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
Travel Insurance - because better safe than sorry - the travel insurance is covering (partially with certain excess amounts): Sickness, Costs in relation to rescission/break-off during a travel, Luggage and Accident.
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
Our office - Located in Hollerich - two steps away from the Bouillon P+R and easily accessible with public transportations, our office is well equipped and is set up to foster team engagement and collaboration. From a walking distance to restaurants and bars, you are guaranteed to enjoy your lunches and afterworks.
Pet-friendly office- Because work is better with your paw-tners by your side
Our Principles:
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.
