The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust. 

This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether you’re looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service. 

What You’ll Do

• Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies

• Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner

• Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service

• Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately

• Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team

• Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation

• Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms

• Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested

• Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation

• Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues 

• Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail

• Assist in obtaining medical records to confirm eligibility for potential research participants

What You’ll Bring

Essential Qualifications

• Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment

• Strong professional phone presence and ability to build trust quickly with prospective participants

• Comfort conducting both inbound and outbound patient communication

• Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy

• Strong attention to detail and comfort documenting information across multiple systems

• Comfort with medical terminology and protocol-driven eligibility questions

• Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems

• Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience

• Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team

Preferred Qualifications

• Prior clinical research experience, especially in patient recruitment or patient engagement

• Experience supporting vaccine, infectious disease, or high-enrollment clinical trials

• Familiarity with Good Clinical Practice and FDA-regulated research environments

• Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools

• Associate’s degree or higher

• CNA, medical assistant, or other healthcare-related background

Engagement Details