Senior Revenue Operations Manager, APAC
•DeputyHybrid· 3h
💼 Sales⏰ Full-time⭐ Senior🇦🇺 Sydney, Australia
3h ago
Ramp·10 days ago
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Solutions Consultant, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers.
You'll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translate complexity into clear business value for finance and operations stakeholders.
This role is specifically focused on Enterprise and Strategic Enterprise customers, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations
Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping
Design and recommend best-fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows
Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions
Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners
Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams
Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base
4+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
Bachelor's degree in computer science, engineering, finance, business, or a related field
Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly to finance and operations stakeholders
Experience running product demonstrations and translating complex technical capabilities into clear business value
Strong communication skills: able to guide customers toward scalable approaches and diplomatically steer conversations when requests are misaligned with product capabilities or best practices
Collaborative mindset; effective working cross-functionally with Account Management, Product, and Engineering
Thrives in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation support to NYC or SF (as needed)
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
If you are being referred for the role, please contact that person to apply on your behalf.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.