Job Summary:

Real Chemistry is looking for a Senior Analyst, Social Media Insights to join our growing team!

Real Chemistry Analytics enables smarter decision-making through the power of data, advanced analytics, artificial intelligence, and actionable insights. Our teams help clients understand audience behavior, measure performance, uncover growth opportunities, and optimize business outcomes across the healthcare ecosystem. By combining healthcare expertise with data science, measurement, and strategic consulting, we help clients transform complex information into meaningful actions that drive impact for brands, healthcare professionals, and patients.

Our team designs custom methodologies to deliver consultative research for clients. This process involves both quantitative and qualitative data analyses, using a variety of different social and digital analytics platforms. You will be responsible for analyzing market trends and developing competitive analyses, across web, search, media and social channels. Depending on level, day-to-day activities may include project management, qualitative and quantitative social media data analysis, and creating client-ready comprehensive reports on social media conversations as they relate to healthcare stakeholders, disease, or treatment spaces. Curiosity and a willingness to think outside the box are a must, as we are often tasked with answering age-old communications and marketing questions in a new way.

This role can be remote within the United States or based in any of our U.S. office locations, including New York City, Boston, Chicago, Lambertville, NJ, San Francisco, or Carmel, IN.

What you’lldo:

• Manage, organize, and code a variety of data effectively and efficiently (data may include qualitative interview transcripts, social media, earned media, investor and analyst coverage reports, and press releases).
• Build keyword-based queries to collect data.
• Analyze large-scale conversations across social listening platforms to identify trends, unmet needs, and shifts in perception across the treatment journey for patients and providers
• Track competitor messaging, share of voice, and campaign strategies to identify whitespace and differentiation opportunities.
• Work with a larger project team to synthesize research into comprehensive analytics reports that will guide our pharmaceutical clients’ communications strategies.
• Collaborate cross-functionally with integrated teams.
• Help us to ensure we are systematizing our processes and leveraging proprietary tools and software to be as efficient as possible.

This position is a perfect fit for you if:

• Our Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I", genuinely resonate with how you work and lead.
• You demonstrate the Real Chemistry Can mindset by approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude, always looking for ways to make a meaningful impact for our clients, colleagues, and communities.
• You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and priorities in a fast-paced, evolving environment. As our business grows and changes, so do we.
• You are proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.
• You are energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact.

What you should have:

• Bachelor’s degree at an accredited college or university.
• 1-3 years of experience, with a majority in at least one of the following areas: healthcare/pharmaceutical marketing/PR/advertising, strategic planning, digital/social strategy. digital/social analytics, social listening, primary/syndicated research.
• General understanding of the digital and social media landscape and passion for social media analysis.
• Familiarity with basic keyword development and/or Boolean query building.
• Familiarity with social, digital, and analytics platforms such as Brandwatch, Quid, Meltwater or Muck Rack.
• Ability to turn complex, unstructured data into a clear narrative that can be presented to technical and non-technical stakeholders alike.
• Proficiency in turning findings into concise, slide-ready outputs with clear business implications.
• Proficient in Microsoft Office tools such as PowerPoint, Excel and Word.
• Experience using generative AI tools such as ChatGPT, Gemini, and Copilot.

Pay Range: $70,000 - $80,000
The anticipated salary range for this position is listed above. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to experience, skills, qualifications, geographic location, and internal parity.

In addition to base salary, Real Chemistry offers a comprehensive benefits package and a variety of programs designed to support our employees' well-being, growth, and success.

Real Chemistry reserves the right to update compensation and benefits programs at any time.