Customer Service Representative

Job Title: Remote Customer Service Representative

Company Overview:
Join our dynamic management company, where we pride ourselves on delivering exceptional service to tenants while providing a supportive and collaborative work environment.

Job Description:
We are seeking a dedicated and professional Customer Service Representative to handle tenant inquiries, assist with service calls, and manage rent-related communication. This is a fully remote position, offering work-life balance and a strong support team to help you succeed.

Key Responsibilities:

• Respond promptly and professionally to tenant inquiries via phone and email.
• Coordinate service calls and ensure timely resolution of tenant concerns.
• Handle rent-related communications, including payment updates and general inquiries.
• Maintain accurate records of interactions and transactions using our CRM system.
• Collaborate with the back support team to address tenant needs efficiently.