What this job can offer you

Remote is looking for a Payroll Tax Analyst to assist with the setup and launch of our expanded US Tax Operations services. This is an exciting opportunity to build and scale a new business line from the ground up.

Our goal is to simplify the complexity of people processes, enabling modern businesses to expand and thrive, and through that, help define the future of work.

Most importantly, you will have the chance to make a personal difference in the HR tech industry and contribute to Remote’s success as the #1 HR platform for global businesses.

Key Responsibilities

Tax Operations & Account Management:

• Manage payroll-related state tax registrations and account maintenance, including employment tax and workers’ compensation accounts, with federal and state tax agencies to support employer onboarding and ongoing compliance.
• Perform daily tax-related operations, including tax filing, account setup, and issue resolution with government tax authorities.
• Provide constructive feedback to internal teams and government agencies to ensure accurate and timely tax registrations and account maintenance.
• Review and resolve inbound escalations related to tax issues, such as registration errors, registration challenges, and agency communications.
• Must have U.S. payroll experience to understand compliance requirements in a PEO environment.

Strategic Tax Planning & Process Improvement:

• Develop and execute tax operations strategies that streamline registration processes and tax filings.
• Identify opportunities for process improvements in tax registration workflows, ensuring efficiency and accuracy.
• Collaborate with R&D to automate tax registration and reporting processes, improving customer onboarding efficiency.

Compliance & Tax Quality Assurance:

• Ensure compliance with federal, state, and local tax regulations, including timely and accurate tax registrations and submissions.
• Establish and maintain high-quality assurance standards for tax-related operations, ensuring accuracy in tax data and reporting.

Stakeholder Communication & Reporting:

• Serve as the primary point of contact for federal and state tax agencies, ensuring effective communication, prompt issue resolution, and maintaining strong agency relationships.
• Communicate agency tax-related updates and insights with internal stakeholders, generating reports on tax filings, registration status, and compliance metrics.
• Utilize internal software tools to analyze customer tax data, providing necessary insights to sales teams for tax-related aspects of customer proposals and engagements.

Requirements

• Experience:
  • Proven experience in supervising operations, ideally in a payroll or similar environment.
  • Strong project management skills with a track record of leading cross-functional initiatives.
• Skills:
  • Excellent organizational and problem-solving skills.
  • Strong leadership and team-building abilities.
  • High level of comfort with technology and ability to work in a fast-paced, remote environment.
  • Outstanding communication skills, both written and verbal.
• Other:
  • Ability to work autonomously and make decisions with minimal supervision.
  • Passion for building new business lines and driving growth.
  • Fluent in English; additional languages are a plus.
  • Experience working remotely is preferred but not required.
  • Ability to work U.S. hours (flexibility for Pacific time zone - PST + Eastern standard time - EST)
• Demonstrates strong automation and AI capabilities and AI fluency.

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Interview with General Manager (PEO)
5. Interview with VP of Tax
6. Bar Raiser Interview
7. Prior employment verification check

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