At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.

Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction.

We are leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here.

As we scale, we're hiring a Director of Finance to be the CFO's right hand, owning FP&A end to end and turning financial insight into decisions that shape how the company grows. You'll report directly to the CFO and partner closely with the Executive Leadership Team across Sales, Marketing, Engineering, and Product. You'll own the models, the narrative, and the numbers behind the story as we build the finance engine for a generational AI company.

What You’ll Do

• Lead FP&A. Own company-wide forecasting, budgeting, and long-range planning, including scenario modeling to support strategic decisions and fundraising readiness.

• Drive strategic decisions. Contribute financial perspective on major initiatives, including new product launches, pricing strategies, M&A evaluations, and geographic expansion.

• Partner with the business. Serve as a strategic finance partner to executives and department leaders on growth, operational efficiency, and capital allocation.

• Own performance metrics. Define and monitor the numbers that matter (gross margin, LTV/CAC, cash runway, NRR), and proactively surface risks and opportunities.

• Run financial reporting. Own monthly and quarterly reporting packages for leadership and the board, with clear communication of results and drivers.

• Scale systems and processes. Evaluate and improve our financial systems and workflows for automation, accuracy, and scalability as we grow.

What You’ll Bring

• 8+ years of progressive finance experience with a strong FP&A and strategic-finance foundation.

• Deep command of financial statements, forecasting, and SaaS metrics.

• Proven ability to build financial models and turn complex data into clear, actionable insight for senior leaders.

• Curiosity and facility with using AI in FP&A.

• Track record of partnering cross-functionally and influencing at every level.

• Confident communicator, comfortable presenting to executives and the board.

• High ownership and adaptability.

Bonus points

• Experience at a high-growth SaaS or AI company.

• Experience leading or mentoring a small team.

• MBA, CFA, or CPA.

For all full-time employees, we offer:

🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal

🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them

📍 Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar

🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being

💸 Compensation that matches your impact: competitive salaries in the company you’re helping to build

📈 Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company

Our Values

Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.

Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.

Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.

Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.

Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.