Technical Program Manager, Rack Delivery
•OpenAIHybrid· 19h
📦 Product⏰ Full-time🎯 Lead / Principal💰 $205k-335k🇺🇸 USA
19h ago
Rohlik·4 days ago
Rohlík Group is one of Europe’s fastest-growing online grocery platforms, changing how people eat and live. Founded in 2014 in the Czech Republic, we’ve grown into a trusted brand with more than one million customers across Czechia, Hungary, Austria, Germany, and Romania.
Join us in building the future of e-grocery operations at a European scale. We are on a mission to create a winning operations model, leveraging cutting-edge automation, autonomous last-mile delivery, and AI-driven management systems.
You will work alongside top experts in Operations Research, AI, Warehousing and Logistics, tackling some of the most complex challenges in same-day delivery for 20,000+ products.
Our unique R&D teams specialize in simulation, optimization, and autonomous decision-making, designing the next generation of warehouse and last-mile automation. Whether it's enhancing robotic picking, optimizing AutoStore systems, or building the autonomous brain behind our entire fulfillment model, your work will directly shape the future of logistics innovation. If you're driven by disruptive innovations, process optimisation, data, and real-world impact, this is your opportunity to make a difference in one of Europe’s most advanced e-commerce operations.
The Principal Product Manager (PPM) is responsible for driving the strategy and execution of the assigned business stream within operations, leading multiple innovation projects, and ensuring the delivery of impactful improvements. This role oversees a team of Product Owners and Process Designers, aligning business objectives with other streams, technology, and operations teams to maximize efficiency and scalability.
The PPM collaborates closely with Engineering, Operations, and Data teams to define roadmaps, manage dependencies, and implement high-value initiatives. The role requires a balance of strategic thinking, hands-on execution, and strong leadership to drive measurable improvements in key operational KPIs.
1. Business Stream Leadership & Strategy
Owns the product strategy and success for a given business stream
Defines long-term vision and ensures alignment with company-wide goals
Identifies key operational constraints, inefficiencies, and automation opportunities
Ensures business impact by setting measurable Input & Output KPIs for the stream
2. Leadership & Team Management
Leads a team of 2 Senior Product Owners, ensuring clear roles, responsibilities, and priorities
Provides mentorship, feedback, and career development opportunities to team members
Ensures effective cross-functional collaboration with Engineering, Operations, and Data teams
Ensures the team's skills are aligned with the business needs and ambitions
3. Execution & Delivery
Oversees the execution of multiple innovation projects within the business stream.
Facilitates decision-making, prioritization, and trade-off analysis to maximize value delivery
Partner closely with Engineering and Operational Excellence to ensure on-time and high-quality implementation of product features and process improvements
Aligns multiple squads and stakeholders to remove bottlenecks and drive results
4. Data-Driven Decision Making
Uses data analytics to identify bottlenecks, inefficiencies, and areas for automation
Defines and monitors input and output metrics to measure business impact
Leads A/B tests, pilot programs, and post-implementation audits to validate effectiveness
5. Stakeholder & Change Management
Ensures effective communication across departments and leadership to align expectations
Owns the management of the change process, including documentation, training, and rollout strategies
Drives collaboration between product, engineering, and operations to balance technical feasibility and operational needs
7+ years of experience in product management, operations, or logistics
Proven ability to lead multiple parallel projects and cross-functional teams
Experience managing Product Owners or project teams in a high-growth environment.
Strong understanding of warehouse automation, last-mile logistics, or supply chain operations.
Deep expertise in process design, Lean, Six Sigma, and operational efficiency methodologies.
Ability to analyze large datasets to drive decision-making and performance improvements.
Strong stakeholder management skills – ability to work with Engineering, Operations, and Leadership.
Proficiency in Agile methodologies (Scrum, Kanban) and working in an iterative environment.
Advanced English (C1+), German or Czech is an advantage.
Willingness to travel up to 30-50% to operational sites.
Nice to have
experience with automation technology (AMRs, Autostore, Robotic Picking, shuttles etc.)
What’s in it for you
Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly.
Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust.
Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one.
Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz
Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
If this sounds like you - You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
#LI-ML1