Revenue Operations Manager

Who we are:

We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures.

Our culture:

• We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere

• We hire talented, self-motivated individuals with extreme ownership and high growth orientation.

• We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Location:

• Remote - United States or Canada

• From Home / Beach / Mountain / Cafe / Anywhere!

• We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.

About the role

As a Revenue Operations Manager, you will be a strategic architect of our commercial engine. While your primary initial focus will be leading the Deal Desk function, your impact will extend across the entire revenue funnel. From there, you will expand into broader GTM and growth engineering initiatives focused on full-funnel automation and workflows to increase the velocity of our revenue engine. You will serve as the bridge between Sales, Finance, Legal, and Product, ensuring that our go-to-market (GTM) strategy is translated into scalable, efficient, and profitable deal structures.

This is a hands-on, high-visibility role that combines tactical deal execution with strategic process optimization that plays a critical part on our Revenue Operations team in ensuring we hit our aggressive growth targets. You won't just be approving contracts; you’ll be shaping the pricing frameworks, system architectures, and operational guardrails that enable our global GTM teams to scale with velocity.

What you’ll be doing

• Growth Engineering at Scale: engineering and developing end-to-end revenue workflows across the entire customer lifecycle, improving speed, reliability, and data integrity.

• Process Engineering: Continuously identify friction points in the sales cycle and design automated workflows to reduce operational overhead and increase GTM productivity.

• Own the Commercial Engine: Lead the Deal Desk function, acting as the primary advisor to Sales on complex deal structuring, multi-year commitments, and non-standard commercial terms.

• Architect CPQ & Systems: Own the end-to-end administration of our CPQ (DealHub) and Salesforce deal environment. You will design guided selling flows, automate approval chains, and ensure the tech stack evolves alongside our product roadmap.

• Strategic Pricing & Packaging: Partner with Finance and Product to operationalize new pricing models and bundling strategies, ensuring they are technically feasible and financially sound.

• Revenue Lifecycle Management: Beyond the initial "close," you will help manage the operational aspects of renewals, expansions, and mid-term contract amendments to ensure a seamless customer lifecycle.

• Performance Insights: Analyze deal data and discounting trends to provide the executive team with insights on margin health, sales velocity, and win/loss patterns.

What you’ll need

• 5+ years of experience in Revenue Operations, Operations Engineering, or GTM Engineering with a proven track record of automating complex business logic across the revenue lifecycle

• Expertise architecting scalable system architectures and automated lifecycle workflows to support multi-dimensional business models

• Proven ability to engineer integrated data environments by mapping complex schemas and building bi-directional synchronization between disparate platforms via custom API configurations.

• Advanced Salesforce CRM knowledge and hands-on CPQ experience

• Experience administering a deal desk process for a technically complex, multi-product platform; experience in financial services is a plus

• Ability to read, interpret, and draft business terms and contract language and understanding of revenue recognition rules

• Comfortable operating in a fast-moving environment and serving as the hub between multiple teams

• Nice to haves

  • Experience with DealHub CPQ & DealHub certification

  • Experience working at a growth phase startup in the SaaS, Fintech, or Fraud space

Compensation: $120K-$170K + Equity with tremendous upside potential + Attractive benefits

Benefits we offer:

• Generous compensation in cash and equity

• Early exercise for all options, including pre-vested

• Work from anywhere: Remote-first Culture

• Flexible paid time off and Year-end break

• Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific

• 4% matching in 401k / RRSP - US and Canada specific

• MacBook Pro delivered to your door

• One-time stipend to set up a home office — desk, chair, screen, etc.

• Monthly meal stipend

• Monthly social meet-up stipend

• Annual health and wellness stipend

• Annual Learning stipend

Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.

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