The Saviynt Configuration Analyst supports implementation and operational activities within the Saviynt IGA platform. This role focuses on configuration, testing, troubleshooting, and day-to- day platform support under the guidance of a Senior Architect or Technical Lead.
Analysts act as frontline support during implementation and post go-live stabilization, helping ensure identity processes function smoothly for business users and IT teams.
Platform Configuration
- Configure Saviynt modules based on approved designs, including:
- Access request workflows
- Certification campaigns
- JML processes
- Entitlement mappings and roles
- Assist with connector setup and basic integration configurations.
- Maintain configuration documentation and change logs.
Implementation Support
- Support deployment activities across development, test, and production environments.
- Assist with data loads, entitlement discovery, and application onboarding.
- Execute test cases and support UAT cycles.
- Help validate workflows, approvals, and provisioning outcomes.
Operational Support
- Troubleshoot common platform issues including:
- Certification errors
- Provisioning failures
- Workflow delays
- Support business users and application owners with access and certification questions.
- Escalate complex issues to Architects with clear technical details and logs.
Continuous Improvement
- Assist with minor enhancements and configuration optimizations.
- Support periodic access review campaigns and audit activities.
- Participate in knowledge transfer and documentation efforts.
WHAT YOU BRING
- U.S. Citizenship: Applicants must be United States citizens.
- 2–4 years of experience with Saviynt or similar IGA platforms.
- Hands-on experience with:
- Saviynt UI and configuration modules
- Workflow execution and basic rule logic
- Understanding of IAM concepts:
- Access provisioning
- Role-based access
- Certifications and audits
- Ability to follow detailed technical designs and implementation plans.
- Strong attention to detail and documentation skills.
Preferred Qualifications
- Saviynt L100/L200 certification or equivalent experience.
- Experience supporting enterprise IGA implementations.
- Basic scripting or API familiarity.
- Exposure to cloud identity platforms (Azure AD, AWS IAM, etc.).
- Experience working in regulated or compliance-driven environments.
