The Purchasing Agent is responsible for acquiring location requirements and verifying, preparing, and submitting purchase orders; communicating with suppliers; validating the receipt of goods/services; and resolving payment-related issues.

Specific Responsibilities

• Complies at all times with the SGS Code of Integrity and Professional Conduct.
• Verifies material/service requirements by location and creates requests using the best pricing and suppliers, clarifying unclear items and recommending alternatives.
• Sources available products to find the best combination of quality, price, and delivery.
• Follows up on purchase orders by verifying products/services, expected delivery times, and pricing; obtains supplier recommendations for substitute items and cross-checks with the requesting department.
• Schedules optimal delivery and monitors and expedites orders when necessary.
• Verifies receipt of items by comparing received goods against purchase orders; resolves shipment discrepancies and issues with suppliers and/or carriers.
• Verifies invoices and payments with suppliers and cross-functional teams.
• Creates purchase orders based on supplier invoices.
• Supports purchasing and organizational objectives by completing assigned tasks and achieving desired results as needed.
• Collects, analyzes, and summarizes data and trends.
• Maintains detailed and accurate information accessible in SharePoint for management review.
• Maintains and updates job knowledge by participating in educational opportunities.
• Participates in special projects, additional tasks, professional training, education, or development activities as required.
• Builds trust by responding promptly to all inquiries, whether by phone or email.
• Promotes a positive attitude and a safe working environment.
• Understands and complies with SGS procedures, standards, and policies at all times.
• Adopts and supports specific operational improvement activities communicated by the GBS Team Lead, Supervisor, or Manager. These initiatives focus on quality improvement, efficiency, accreditation, communication, and technical enhancement.
• Ensures the GBS work area is always maintained clean and presentable.

• A university degree or equivalent is required.
• A B2+ level of English is required, with strong verbal and written communication skills to work effectively and collaborate internally.
• 3 to 5 years of purchasing experience is required.
• 2+ years of Accounts Payable experience is preferred; knowledge of Oracle AP system functions and processes is a plus.
• Proficiency in Microsoft Office is required.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Strong leadership skills, self-initiative, resourcefulness, excellent problem-solving abilities, and time management skills with the ability to meet deadlines.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Active listening skills and excellent customer service abilities.
• Ability to effectively present information in one-on-one and small group situations to employees within the organization.
• Substantial and repetitive wrist, hand, and/or finger movements may be required.
• Must possess strong analytical and mathematical skills with great attention to detail.
• Ability to work under pressure and meet daily deadlines.
• Excellent communication skills and a professional attitude when interacting with suppliers and stakeholders.
• Effective relationship-building skills and the ability to coordinate with multiple locations, management teams, and suppliers as needed.
• Strong attention to detail and the ability to make quick and thoughtful decisions on behalf of the company.
• Ability to fulfill commitments made to oneself and others, while taking ownership of decisions, actions, and outcomes.
• Ability to write and speak effectively, actively listen to others, ask questions to confirm understanding, and communicate opinions with tact and consideration.
• Demonstrates responsiveness, adaptability, and flexibility in changing environments, responsibilities, tasks, and interactions with people.

Salary: To be agreed

Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m.

Work Modality: Hybrid work model

Contract Type: Indefinite-term contract