As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
- Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
- Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.
Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI
Role Description:
As Senior Manager of Partnerships, you will play a critical role in scaling ShipBob’s partner ecosystem and delivering measurable impact across pipeline generation, sales velocity, and merchant value. Reporting directly to the VP of Partnerships, you will oversee the Partner Manager team and execute against the core strategic goals through our technology, logistics, and agency partner programs, especially within the U.S. market.
You will focus on turning high-potential partnerships into repeatable, revenue-generating motions through tight cross-functional collaboration with our Sales, Solutions, Marketing, Product, and Operations teams. You’ll also support regional enablement for our global teams by sharing best practices and providing operational lift.
Our Partnership program unlocks compounding value for our current and future customers. This role allows you to play an integral part in the success of our customers, partners, and ShipBob, simultaneously.
This is a highly collaborative, hands-on role for someone who can both manage a team and execute strategic workstreams with urgency and precision.
What you’ll do:
- Partner Management & Execution
- Manage, mentor, and grow a team of Partner Managers responsible for onboarding, activating, and growing revenue-driving partnerships in the U.S.
- Collaborate with partner counterparts to ensure mutual success and joint accountability.
- Track and measure the performance of each partner using scorecards, dashboards, and feedback loops, ensuring partner efforts align with pipeline and revenue goals.
- Pipeline & GTM Enablement
- Execute co-selling and co-marketing plays with sales, BDR, and marketing teams to drive qualified pipeline and accelerate sales cycles.
- Support account-based partner plays, including field marketing and events, target list alignment, outbound campaign coordination, and sales team training on partner value props.
- Help remove friction in deals involving integrations or partner service providers through pre-sales guidance and internal coordination.
- Integration Expansion & Activation
- Collaborate with the Solutions Architecture and Product teams to scope, pilot, and operationalize high-impact integrations.
- Work closely with Product Marketing and Sales Enablement to ensure new and existing integrations are clearly communicated, merchandised, and supported by field teams.
- Monitor merchant adoption and satisfaction of partner integrations and escalate blockers where needed.
- Cross-Functional Collaboration
- Partner with Sales, Customer Success, and Solutions teams to ensure smooth handoffs between ShipBob and partners throughout the merchant lifecycle.
- Support Marketing and Partner Marketing with input and execution for campaigns, events, webinars, and case studies featuring top U.S. partners.
- Share best practices and partner insights with our global teams to elevate overall ecosystem performance.
- Performance Management & Reporting
- Own weekly, monthly, and quarterly partner performance reporting for U.S. partner segments.
- Collaborate with RevOps and the VP of Partnerships to refine partner attribution, influence tracking, and forecasting tools.
- Use data to guide partner investment decisions and drive continuous improvement within the team.
What you’ll bring to the table:
- Leadership Experience: 5–8 years of experience in partnerships, business development, or GTM strategy, with at least 2 years managing people or projects in a fast-paced B2B SaaS, ecommerce tech, or logistics environment.
- Execution Excellence: Proven ability to lead initiatives that drive pipeline, accelerate sales cycles, and expand product value through partnerships.
- Partner Fluency: Familiarity with ecommerce platforms, ERPs, returns providers, CX solutions, logistics tech, and major players across the Shopify ecosystem, and how they integrate within modern tech stacks.
- Cross-Functional Agility: Strong collaborator who thrives at the intersection of Sales, Solutions, Product, and Marketing.
- Operational Rigor: Proficient in CRM and attribution systems (Salesforce, Crossbeam, etc.), with the ability to manage scorecards, reporting, and performance tracking.
- Hands-On Approach: Willing to get in the weeds while coaching and scaling a team; this is not a “delegation-only” role.
- Communication: Clear and confident communicator with both internal and external stakeholders, including partner executives, AEs, and GTM leaders.
Perks & Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $125,784 - $209,641. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.
#LI-DNI
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
