Medicare Marketing Compliance Specialist [Contract]

[This is an hourly contract position. ~40 hours per week for two months]

Spark Advisors is seeking an experienced Contract Marketing Oversight Associate to own our TPMO oversight program end-to-end within the Compliance team. In this role, you will be the subject-matter owner of all marketing and communication materials submitted by our downline agency partners — from intake through final carrier approval — with the authority and judgment to approve, reject, and escalate independently. You will report to Bailey Sutherland, Compliance & QA Supervisor, with informal onboarding support from Pam Harrison. This is an excellent opportunity for a seasoned Medicare marketing compliance professional to run a high-visibility function and directly protect our partners and the beneficiaries they serve.

Key Responsibilities

Marketing & Script Review (50%)

• Intake & Logging: Receive and log all marketing and communication materials from downline agencies, verifying each submission for completeness and tagging the associated agency and lead vendor.
• Material & Script Review: Independently review and make final approve/reject determinations on telephonic marketing materials and standalone sales scripts against CMS Medicare Communications and Marketing Guidelines (MCMG) and internal standards, escalating only novel or high-risk interpretive questions.

Carrier Submission & Repository Management (30%)

• Carrier Submissions: Prepare and submit approved materials and scripts to 6-7 different health plan carriers for their review, meticulously tracking the status of each submission.
• Repository Management: Maintain the central marketing repository, ensuring all data is accurate and relationships between agencies, vendors, materials, and approvals are correctly linked.
• SMID Management: Request, track, and log all carrier-assigned SMIDs (Submission IDs) for each approved material, ensuring a complete record for audit purposes.

Program Oversight & Reporting (20%)

• Lead Vendor Oversight: Own the approved lead vendor list and lead annual vendor audits to ensure compliance with CMS rules.
• Reporting: Own production of program KPIs and metrics for leadership and carrier partners, pulling data on submission volumes, turnaround times, and approval rates, and flagging trends or risks proactively.
• Administrative & Ad Hoc Support: Participate in cross-functional meetings with Sales, Platform, and other teams; assist with special audits, escalations, and other AEP-driven work as needed.

Skills, Knowledge, and Expertise

• Strong understanding of, or a keen willingness to master, CMS regulations, particularly the Medicare Communications and Marketing Guidelines (MCMG).
• Exceptional attention to detail with excellent organizational and time-management skills.
• Ability to manage a high volume of detailed tasks and deadlines in a fast-paced environment.
• Strong verbal and written communication skills, with the ability to convey compliance feedback clearly and professionally.
• Proficiency with Google Workspace and the ability to quickly learn and master new workflow management tools (e.g., Airtable).
• A proactive and analytical mindset with the ability to identify issues, find solutions, and contribute to process improvements.