Account Executive, Mid Market, Public Sector

Description

Sprout Social is looking to hire an Account Executive, Mid Market, Public Sector for the Sales & Customer Experience team.

Why join Sprout’s Sales & Customer Experience team?

The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today’s most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact.

You’ll join a high-performing, collaborative team made up of some of the brightest minds in the industry, working with iconic brands like Campbell's, Salesforce, Airbnb, and Equifax. Just as importantly, Sprout is a place where your growth matters. You’ll have the freedom to shape your career, explore new paths, and build toward what’s next, with a team that’s invested in helping you get there.

What you’ll do

• Identify and cultivate sales opportunities within the Mid-Market Public Sector segment.
• Take full ownership of deal cycles & work with your extended account team to drive results in Sprout’s Public Sector business.
• Manage a strong pipeline of qualified leads and begin the process of self-generating pipeline with key accounts and strategic stakeholders.
• Own & exceed targets by consistently hitting or exceeding activity goals, such as prospecting and meetings, to build and maintain a strong pipeline that drives consistent quota achievement.
• Develop strong, long-term relationships within your accounts by engaging at multiple levels, from executives and VPs to end users, ensuring broad and deep customer engagement across your portfolio.

What you’ll bring

Sprout Social is seeking a highly motivated, tech-savvy Account Executive with strong business acumen to join our growing Public Sector sales team. The ideal candidate will be equally passionate about delivering exceptional customer value and driven to identify, pursue, and close new business opportunities.

These are the minimum qualifications that our hiring team is looking for in this role:

• 2+ years of experience in B2B sales, with a proven track record in hunting and closing full-cycle sales opportunities (SaaS experience is a plus).
• Demonstrated ability to exceed sales targets and other performance metrics consistently.
• Strong aptitude for managing a large number of transactions in a fast-paced environment.

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• Experience selling to the Public Sector industry is a plus.
• Strong experience in developing and nurturing relationships with key decision-makers across multiple functions, including executives, department heads, and cross-functional teams.
• Proven ability to collaborate with internal teams and cross-functional stakeholders to drive deal momentum and exceed expectations for both prospects and customers.

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Participate in Sprout Social's new hire training & onboarding program alongside fellow team members to gain a comprehensive understanding of our products and the role you play within the organization.
• Collaborate with your manager to define key success metrics for your position and establish how you will track and measure your performance.
• Shadow Account Executives during live sales calls or through Gong recordings to learn effective sales strategies, techniques, and messaging.
• Get hands-on with our platform to explore its unique features, understand its business impact, and grasp why customers love our solutions.
• Familiarize yourself with relevant customer stories and case studies to support your value propositions with real-world ROI examples.
• Complete a product demo and written certification to ensure a thorough understanding of our solutions and sales process.
• Learn the existing customer sales process by shadowing your peers and actively participating in sales activities to build proficiency.

Within 3 months, you’ll start hitting your stride by:

• Managing a strong pipeline of qualified leads and beginning the process of self-generating pipeline with key accounts and strategic stakeholders.
• Understand your customers’ language and needs, identifying opportunities to expand our offerings by either entering new personas or increasing platform adoption with existing teams.
• Own and exceed your performance metrics, consistently meeting or surpassing activity goals to build a robust pipeline that drives reliable quota achievement post-ramp.
• Conduct thorough research using available tools and data sources to understand your customers' brand, culture, KPIs, partners, and success metrics, enabling you to provide tailored insights and establish yourself as a trusted advisor.

Within 6 months, you’ll be making a clear impact through:

• Build a pipeline that exceeds 4X your monthly quota target for new logo acquisition, maintaining a strong focus on generating high-quality opportunities.
• Become an expert in Sprout Social and the social media landscape, staying up to date on trends, product updates, and platform enhancements. Use this knowledge to help customers unlock the full potential of our solutions and achieve their business objectives.
• Consistently meet or exceed your monthly and quarterly revenue targets, driving strong sales performance and contributing to overall business growth.

Within 12 months, you’ll make this role your own by:

• Take on a peer leadership role by sharing best practices and insights across the organization, helping colleagues grow and learn from your experiences.
• Consistently surpass key metrics for monthly activity, pipeline growth, and new business acquisition, ensuring continuous progress toward team and organizational goals.
• Actively seek and incorporate feedback from peers and customers, both solicited and unsolicited, to continuously improve performance, refine strategies, and enhance customer relationships.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
• Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
• Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

*This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. This role’s On Target Earnings (“OTE”) for new hires in each zone are:

• Zone 1 (New York, California, Washington): $136,000 - $187,000 USD annually
• Zone 2 (All other US states): $123,600 - $169,950 USD annually

OTE is governed by an incentive plan. It is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The incentive plan is uncapped.

The listed ranges represent the expected earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

OTE is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at [email protected]. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.

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