CredLens is seeking a driven, curious Content Writer to support our communications and marketing efforts by helping shape and share CredLens’ public voice as the organization evolves and scales. This is an early-career role ideal for a strong writer who is eager to learn, contribute meaningfully, and grow within a mission-driven, education-focused nonprofit that operates with a startup mindset.
Reporting to the Vice President of Communications, supporting the Communications and Marketing team, and working closely with the senior leadership, product and sales teams, the Content Writer, Marketing & Communications will play a key role in creating, editing and managing content across our external-facing channels including our website, newsletters, blogs, and LinkedIn. The ideal candidate is a curious, coachable writer who enjoys turning complex ideas and data into clear, compelling communications for diverse audiences.
The position offers hands-on marketing and communications experience in a start-up environment and the opportunity to contribute to mission-driven work that supports workforce development, access to education, and economic mobility.
About CredLens
CredLens is a national data trust focused on delivering verified outcomes insights for non-degree credentials. We help credential issuers, funders, policymakers, and workforce partners address critical data gaps that prevent them from fully marketing, improving, and scaling their impact.
CredLens is a mission-driven nonprofit that operates like a fast-paced startup—collaborative, ambitious, and execution- and goal-oriented. Our work is grounded in the belief that every individual deserves access to trustworthy data to make informed decisions about education and career pathways, and that better data can illuminate opportunity and drive systems-level change.
Key Responsibilities
Content Creation & Marketing Support
- Write, edit, and proofread a wide range of external-facing content, including:
- Website copy and updates
- Blog posts and short- and medium-form articles
- Email newsletters and campaigns
- Social media content
- Marketing and sales collateral such as one-pagers, pitch decks, FAQs, and messaging documents
Support go-to-market efforts by creating and adapting content for product launches, partnerships, and organizational initiatives
- Help leverage and apply existing messaging frameworks across materials to ensure clarity, consistency, and alignment
Executive Communications & Thought Leadership Support
- Support CredLens’ thought leadership by drafting and editing:
- Speeches, presentations, and talking points
- Op-eds, blog posts, and thought leadership content
- Briefing materials and summaries for external audiences
- Tailor tone, voice, and personality for different executives and audiences, incorporating feedback and iteration
- Assist with refining narratives that elevate CredLens’ public presence and credibility
- Contribute to the drafting and editing of long-form reports to include comprehensive details, context, and analysis, impact summaries, and research-adjacent materials
- Help translate complex, data-informed or technical subject matter into clear, accessible content for non-technical audiences
- Support version control and clarity across evolving documents and publications
Content Management & Collaboration
- Help maintain consistency with CredLens’ brand voice, tone, and messaging across platforms
- Support content editorial calendars, planning, and asset organization
- Collaborate closely with Marketing, Product, Customer Success, and Design teams
- Incorporate feedback from senior team members to continuously improve writing quality and effectiveness
Qualifications
- Strong writing and editing skills, with demonstrated ability to communicate clearly and concisely
- 0–3 years of experience in communications, marketing, public relations, journalism, writing or related roles including internships or fellowships,
- Demonstrated writing experience outside the classroom is strongly preferred (e.g., internships, publications, blogs, nonprofit work, research, or professional projects)
- Bachelor’s degree in communications, marketing, journalism, English, public policy, or a related field preferred but not required
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Comfort receiving feedback and revising work accordingly
- Interest in nonprofit, public-interest, education, workforce, or data-informed work
Eager Learner
Excited to build skills, absorb feedback, and grow professionally in a mission-driven, startup-style environment.
Audience-Aligned Writer
Able to write clearly and adapt tone and style for diverse audiences, formats, and leadership voices.
Organized & Reliable
Manages details, expectations, deadlines, and version control with care and accountability.
Collaborative Team Member
Works well across functions and contributes positively to a supportive, high-performing team culture.
Mission-Aligned
Motivated by CredLens’ nonprofit mission and interested in work that advances equity, transparency, and informed decision-making.
Location & Travel
This position is based in Washington, DC, with a hybrid schedule requiring at least two days per week in the office. Travel is expected to be minimal.
Mission and Values Alignment:
Committed to providing equitable pathways to opportunity through PSET, particularly for individuals who have faced significant barriers. Demonstrated alignment with CredLens' guiding values, commitment to building a strong and healthy workplace culture, and working in a collaborative environment.
Strategy and Innovation Leadership:
Adept at operationalizing strategy and effectively communicating strategic endeavors within the organization and in external contexts, both verbally and in writing. Particular skill in designing annual plans, monitoring progress, and refining plans as needed. Adaptable with tolerance for ambiguity. Able to problem-solve and navigate varied viewpoints. Capacity to refine efforts based on evidence that change is needed. Ability to lead efforts to visualize and monitor change. Capability to see and support innovative ideas and opportunities across the organization, and to embed innovation within operational plans. Capabilities in taking the perspective of others and adapting an agenda and approach – toward a shared aim - accordingly.
Strategic Problem Solving:
Ability to effectively utilize a hypothesis-driven approach to problem solving, with effective quantitative and communication skills. Ability to take on broad-reaching and sometimes ambiguous questions while working collaboratively and cross-functionally with Strada team members across the organization.
Execution and Operations Leadership:
Ability to translate innovative, strategic ideas into tangible, actionable steps, as well as to effectively monitor progress and partner with others on identifying improvements during implementation to increase the likelihood of successful execution.
DEI Commitment:
Commitment and professional experience advancing diversity, equity, and inclusion within and organization, including incorporating stakeholder perspectives in the design, implementation, and evaluation of strategic efforts.
Relationship Building and Collaborative Capabilities:
Demonstrated ability to cultivate, grow, and manage positive, mutually beneficial relationships at all levels of an organization and with partners outside the organization. Strong communication, interpersonal and relationship management skills—including identifying and working through challenges—underscored by strong judgment and emotional intelligence. Proven collaborator, able to work with colleagues at all levels in the organization.
Diversity, equity, and inclusion are central to CredLens' organizational vibrancy, employee experience, and mission. We strongly encourage applicants from people of color/the global majority, immigrant, bilingual, and bicultural individuals; people with disabilities, members of the LGBTQIA2S+ and gender nonconforming communities; and people with other diverse backgrounds and lived experiences. We believe every member on the team enriches our workplace by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver critical insights and solutions.
