Engineering Manager - Payments

StubHub is hiring an Engineering Manager to lead a high-impact team responsible for building the data systems that power personalized marketing and retention experiences for millions of fans. This is a technical leadership role focused on driving business and customer outcomes through operational rigor, data-informed decisions, and strong people management. You’ll be expected to deliver high-quality results, build a high-performing team, and raise the bar across engineering, execution, and impact.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

Why This Role Matters:
You’ll work on critical systems that fuel StubHub’s growth engine. This is a high-visibility role with executive support, cross-functional collaboration, and opportunities to influence architecture, mentor engineers, and shape how we drive customer lifetime value. If you like solving hard technical problems with measurable impact and enjoy blending product, data, and engineering, this is the team for you.

What You’ll Do:

• Drive measurable impact: Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value.
• Lead through execution: Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked.
• Raise the bar on talent density: Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level.
• Promote data-driven decisions: Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates.
• Own technical quality: Champion system design, code quality, reliability, and long-term maintainability across your domain.
• Foster team health: Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability.
• Partner across the business: Collaborate with Product, Design, and Data to align on priorities, coordinate dependencies, and deliver business-critical initiatives.

What Success Looks Like:

• Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance).
• On-time, high-quality delivery of initiatives tied to company objectives.
• Clear evidence of team growth, engagement, and performance.
• Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction).
• A strong pipeline of internal talent and a team that continuously improves its impact-per-head over time.

What We’re Looking For:

• 7+ years of engineering experience, including technical ownership of production systems and business-critical software.
• 2+ years of people leadership experience, with a track record of hiring and developing high-performing teams.
• Strong technical background in backend, infrastructure, APIs, or data systems (Java, C++, Python, or similar).
• Proven ability to drive execution, define clear success metrics, and solve complex problems with data and rigor.
• Skilled in managing ambiguity, prioritizing ruthlessly, and delivering under tight timelines.
• Comfortable giving and receiving candid feedback, and modeling it for others.