Outbound Sales Engineer
•SerpApi· 3y
💻 Engineering⏰ Full-time📈 Mid Level💰 $80k-100k🌍 Worldwide
3y ago
Supabase·about 16 hours ago
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We're looking for a Release Engineer (SRE) to join our Release Engineering team (part of EngOps) — a production-operations expert who brings an SRE mindset to how Supabase ships and runs, making deploys safe, observable, and recoverable at scale.
Release Engineering's scope has grown well beyond build-and-ship: we increasingly own the operational reliability of the systems that deploy and run Supabase. In this role you'll treat our deployment pipelines, pre-production signal, and the control plane itself as production systems — with SLOs, error budgets, and on-call ownership — and you'll be the person teams lean on when reliability is on the line.
This is not a "gatekeeper" role. You'll make the reliable path the easy path: standardising how we deploy, instrumenting what we ship, and ensuring that when something breaks, we detect it quickly and recover quickly.
In this role, you'll:
Own the reliability of Supabase's deployment and release systems, and the control plane they run on, against clear SLOs and error budgets
Turn pre-production into a trustworthy signal — standardizing and instrumenting today's fragmented, ad-hoc deployment workflows
Drive disaster-recovery readiness, including making environments reproducibly deployable from scratch (untangling undocumented secrets, unclear configuration ownership, and circular service dependencies)
Build and operate health and SLO monitoring for critical user flows, using synthetic testing to catch regressions before customers do
Reduce mean-time-to-detect and mean-time-to-recover for deploy-related incidents — which account for a large share of our incident load
Participate in on-call, lead blameless postmortems, and turn findings into runbooks, alerting, and automation that remove toil
Improve deployment observability and auditability — a clear record of what shipped where, when, and by whom
Document operational procedures — break-glass paths, access models, and runbooks — so reliability knowledge isn't tribal
Define and track SLAs, SLOs, error budgets, and DORA delivery metrics — with meaningful alerting over noise
Ensure deployments fail fast and safely when health checks degrade
Harden access and break-glass workflows (e.g. scoped self-service) so the right people can act in an incident without unsafe workarounds
Partner with product engineering and platform teams to align release practices with reliability and availability targets
Have 5+ years in SRE, production operations, platform engineering, or release engineering
Have operated production systems at scale and carried on-call for them
Are fluent in SLAs, SLOs, error budgets, DORA metrics, and operational KPIs — and the observability tooling behind them (Prometheus, Grafana, Alertmanager, or similar)
Have led incident response with tooling like incident.io (or PagerDuty / Opsgenie), run blameless postmortems, and driven down MTTD/MTTR
Operate confidently on AWS (multiple accounts, IAM, VPC) in production
Are comfortable with infrastructure-as-code (Pulumi, Terraform) and Kubernetes
Script and automate to eliminate toil rather than absorb it
Communicate clearly with both infrastructure specialists and product engineers
Thrive in async, globally distributed teams
Are comfortable navigating ambiguity and iterating toward better systems over time
Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
~400 team members
60+ countries
20+ languages spoken
Over $1B raised (including our $500M Series F)
540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.