Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Head of Category Management (or Senior Manager, Category Management as we call it!) to join our Merchandising Team. This individual will report into our Vice President of Merchandising and will lead a team of Senior Category Managers, Category Managers, and Associates. This individual will provide strategic leadership for the Category Management function, overseeing category strategy, financial performance, vendor partnerships, and team development. They will also set long‑term team vision, drive enterprise‑level initiatives, and ensure category strategies align with organizational goals. If you're eager to partner closely with senior leadership, influence organizational priorities through data-driven insights and strategic recommendations, and make a company-wide impact, we'd love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. Additional travel may be required based on department and company needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $158,000 – $198,000 per year

Responsibilities:

• Strategic Leadership & Vision
  • Develop and own the long‑term category vision, ensuring alignment with company strategy and financial objectives
  • Identify enterprise‑level opportunities for growth, innovation, and competitive advantage
  • Establish category frameworks, processes, and best practices for the organization
• Team Leadership & Development
  • Lead, mentor, and develop a high‑performing category management team
  • Set performance expectations, provide coaching, and support career development
  • Foster a culture of accountability, collaboration, and strategic thinking
• Enterprise‑Level Category Management
  • Oversee category strategies across multiple product areas, ensuring consistency and strategic alignment
  • Approve major assortment decisions, vendor partnerships, and product launches
  • Drive cross‑category initiatives that improve customer experience and financial performance
• Vendor & Partner Strategy
  • Lead strategic vendor negotiations, joint business planning, and long‑term partnership development
  • Build relationships with key suppliers, industry partners, and executive‑level stakeholders
• Financial & Market Leadership
  • Own category financial performance, including revenue, margin, and profitability targets
  • Oversee category forecasting, financial modeling, and long‑range planning
  • Monitor market trends and competitive dynamics to inform strategic decisions
• Cross‑Functional & Executive Influence
  • Partner with senior leaders across Marketing, Sales, Supply Chain, Finance, and Operations to drive enterprise initiatives
  • Present category strategies, business cases, and performance updates to executive leadership
  • Influence organizational priorities through data‑driven insights and strategic recommendations

Requirements:

• Bachelor's degree in Business, Marketing, Merchandising, or a related field (or equivalent professional experience)
• ​8+ years of experience in merchandising, category management, and product development
• 3+ years of experience leading remote teams of Category Managers and demonstrated success driving strategic, financial, and operational outcomes
• Advanced statistical analysis and data manipulation skills with the ability to interpret data and make informed recommendations, including experience in Microsoft Excel and retail systems
• Strong executive presence, including interpersonal communication, project management, and collaboration
• Exceptional critical, strategic, and creative thinking skills while working in an everchanging environment
• Proven time management skills and ability to remain flexible in a high growth environment while leading strategy, influencing stakeholders, and driving financial results
• Ability to work well both independently and in a team setting

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance –We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth –We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.