Content Strategist - Customer Experience
•CanvaHybrid· 5h
📣 Marketing⏰ Full-time📈 Mid Level📍 Makati, Philippines
5h ago
Taxfix.Com·3 days ago
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
We are looking for a proactive, creative, and data-driven UK Growth & Marketing Executive to join our lean UK team. Reporting directly to the UK Growth & Marketing Lead, you will be part of a small dedicated UK Growth & Marketing team collaborating closely with the central Group marketing function and local UK teams.
This is a high-impact execution role where you will support the Lead across the entire marketing spectrum, from performance and CRM to brand and product marketing. We value your mindset and core skills - proactivity, a self-learning attitude, and a passion for AI - over domain expertise. You will be at the heart of our UK business helping to re-engineer our GTM approach and establish a high-performance culture.
Local Channel Management: Support the execution and management of local UK channels, including Affiliates, Partnerships, and Out-of-Home (OOH) advertising.
Performance Analysis: Conduct market performance analysis and regular reporting to track progress against growth KPIs.
Viral Growth: Provide execution support for Word-of-Mouth (WoM) and Referral channels.
Experimentation: Assist in the planning and execution of high-velocity growth experiments to optimize the conversion funnel, including testing new channels and landing page tests.
Global Collaboration: Work with central Taxfix channel teams to localise and execute global campaigns for the UK market.
Planning & Execution: Manage the UK CRM calendar and take ownership of email execution to improve conversion and retention.
Content Production: Produce engaging content tailored to the UK customer lifecycle.
Research & Insights: Perform customer research and analysis to inform our UK-specific GTM playbook.
Positioning & Copy: Assist with product positioning, messaging, and drafting copy for landing pages, service pages, and in-product journeys.
Creative Workflow: Develop creative briefs and provide constructive feedback to central creative production teams.
Brand Localisation: Ensure the Taxfix brand is effectively localised for the UK audience across all touchpoints.
Social & PR: Manage UK social media channels and provide support for PR and corporate communications initiatives.
Right Mindset: You are proactive, open-minded, and a natural self-learner who thrives in a fast-paced environment.
Data-Driven & Creative: You possess the analytical skills to interpret data and the creativity to turn those insights into compelling marketing initiatives.
AI-Literate: You actively embrace AI tools to automate manual tasks and enhance your workflow.
Core Skills Focus: You have some foundational marketing skills and a "get things done" attitude, prioritizing agility and impact.
Communicator: You are a strong communicator, able to collaborate effectively with both local teammates and central group functions.
A chance to do meaningful, people-centric work with an international team of passionate professionals.
Holistic well-being with free mental health coaching sessions and yoga.
A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
30 annual vacation days and flexible working hours.
A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.