About the Role

• To provide the highest possible level of Venue Find to key clients
• To develop relationships across all areas of Navan sharing best in class market knowledge of Venue
• Find and thus supporting clients’ key objectives in arranging events
• To ensure maximum revenue generation in all areas of Navan Events while always ensuring significant return on investment to the client

What you'll do:

As a primary client liaison of the Events Department, you will further the vision and goals of Navan by providing outstanding support across the US.

• Deliver end-to-end venue sourcing solutions for new and existing accounts, serving as a trusted advisor in this specialist domain
• Provide a premium, high-touch venue-finding service tailored to the unique objectives of key clients
• Build collaborative partnerships across Navan, sharing industry-leading insights on event venues and service providers to align clients' strategic event objectives
• To ensure maximum revenue generation in all areas of Navan Events while always ensuring significant return on investment to the client
• Build effective working relationships and maintain regular communication with key individuals across all areas of the business
• Continually improve and update own product knowledge through targeted activities and attendance of FAM trips, presentations and site visits
• Promote a professional image of Navan Events to all clients and suppliers
• Maximize all income opportunities and actively conscious of preferred partners’ commission rates, securing and negotiating enhanced levels wherever possible
• Immerse yourself in allocated client brand and culture through understanding of their marketplace and their competitors
• Support the wider Navan Events Team by providing them with new and existing leads within your client portfolio
• Maintains complete project documentation to ensure contract and documentation policy compliance (i.e., service agreements, invoice receipts, etc.)
• Attend all relevant meetings, both internal and external, participating and contributing as necessary
• Training in all relevant Navan Systems

What we're looking for:

• 1+ Years meeting or event planning experience preferred
• Professional oral and written communication skills required
• Proficient Google/MS Suite skills along with the technical aptitude to learn new technology
• Capability to handle multiple tasks concurrently, demonstrating a commitment to resolving urgent matters promptly and efficiently.
• Possesses an empathetic disposition and consistently maintains a professional attitude.
• Prior experience in effectively handle multiple projects/demands
• Ability to negotiate positive outcomes
• Knowledge of Cvent preferred
• Proven record with strong customer service skills