Demo Experience Engineer, Technical Success
•OpenAIHybrid· 4h
🏷️ Data Science⏰ Full-time📈 Mid Level💰 $234k-260k🇺🇸 San Francisco, USA
4h ago
Truelogic·about 7 hours ago
At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.
Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.
By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.
Our client is a premier, global technology and creative agency network operating as a critical transformation partner to Fortune 500 brands. Embedded within an elite global Shared Services delivery model, they merge media operations, finance, and enterprise technology to support multiple global agencies, brands, and regions. They are committed to driving digital disruption, standardization, and automation across high-volume financial workflows by pairing specialized system expertise with modern SaaS, ERP, and AI-driven processes.
The Mediaocean Analyst sits at the critical intersection of media operations, finance, and enterprise technology, taking ownership of the support, optimization, and governance of media financial workflows. Reporting within a global Shared Services framework, this role acts as both the functional system expert for Mediaocean platforms (Prisma, Spectra) and an operational partner ensuring clean data integration with core ERP setups like Deltek Maconomy. The ideal candidate will combine a sharp financial mindset with deep platform literacy to drive standardization, reduce manual billing cycles, and implement automated, exception-based financial controls.
Media Finance Operations: Support end-to-end financial workflows including media billing, invoicing, vendor payment reconciliations, and client funding cash applications across global brands.
System Optimization: Act as the functional platform expert in Mediaocean software (Prisma, Spectra), configuring system settings, workflows, and templates aligned with global standards to increase processing throughput.
Data Integration & Integrity: Monitor and maintain seamless data flows between Mediaocean and Deltek Maconomy ERP, verifying master data consistency (clients, vendors, campaigns) and resolving integration bottlenecks.
Cross-Functional Partnering: Serve as the core operational liaison between agency finance teams, central Shared Services (AP/AR), and IT, providing system training and guiding the onboarding of new agencies into standardized workflows.
Reporting & Month-End Support: Produce and analyze media financial reports covering spend pacing, revenue status, and variances while supporting month-end close operations.
Governance & Audit Compliance: Ensure strict adherence to internal financial controls, SOX requirements, and audit standards, maintaining precise SOPs and desktop procedures.
Automation & Transformation: Partner with transformation squads to implement workflow automations, exception-based processing models, and AI-enabled anomaly detection for billing validation.
Must-Have Technical Expectations & Core Skills:
Educational Background: Bachelor’s degree in Finance, Accounting, Business Administration, or a closely related field.
Professional Experience: 2–5+ years of dedicated experience within agency media finance operations, financial systems support, or a centralized corporate Shared Services (SSC/BPO) environment.
Niche Software Expertise: Direct, hands-on administrative or advanced operational experience utilizing Mediaocean platforms (Prisma or Spectra).
Financial Literacy: Thorough understanding of core accounting structures, including multi-currency billing, high-volume reconciliations, and AP/AR workflows.
Data Analysis Capabilities: Advanced MS Excel skills with a proven ability to reconcile, manipulate, and analyze mass data sets across disconnected systems.
Global Collaboration: Outstanding English communication skills with comfort working across multiple international regions and time zones.
Nice-to-Have:
ERP Familiarity: Prior experience working with or supporting Deltek Maconomy ERP systems.
Technical Integration Skills: Exposure to data workflows, system integrations, or API mapping.
Business Intelligence: Familiarity with data visualization platforms like Power BI or Tableau.
Automation Background: Experience participating in or supporting financial automation, RPA, or digital transformation initiatives.
100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.
Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.
A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.
Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.
Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.
Apply now!