Customer Success Executive - Payors (Minneapolis, MN)
•Hippocratic AiHybrid· 1d
🎧 Support⏰ Full-time⭐ Senior💰 $180k-200k🇺🇸 USA
1d ago
Tulip·4 months ago
Tulipは、製造現場の在り方を再定義し、グローバル企業がより柔軟でデータドリブンなオペレーションを実現できるよう支援しています。MIT発のAIネイティブかつノーコードプラットフォームとして、現場のデジタル化、品質向上、そしてリアルタイムでの可視化を可能にします。
三菱電機との戦略的投資およびアライアンス、ならびにDMG森精機との長年にわたる強固なパートナーシップを背景に、Tulipは日本市場での展開をさらに加速させています。これらの取り組みは、業界をリードする企業からの強い信頼と評価を示すものであり、日本のエンタープライズ製造業における大規模なデジタルトランスフォーメーションを支援する基盤となっています。
本ポジションでは、日本が世界に誇る大手製造業のお客様に対し、Tulipの「Frontline Operations Platform」を用いたソリューションの設計・構築・展開をリードしていただきます。単なる技術支援に留まらず、自ら現場の課題を特定し解決策を提示する洞察力と、現場の要求をスケール可能な仕組みへと昇華させる戦略的視点の両方が求められます。
初期日本チームとして、最先端のテクノロジーを用いてお客様の課題解決に主体的に関わりつつ、日本市場における製造業プロセス改善の新たなプレイブックを作る、極めてエキサイティングなフェーズです。
This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027.
Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position.
Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel, and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”
Japan is the world’s #3 industrial powerhouse and the spiritual home of Lean manufacturing. We are establishing our Japanese entity to accelerate digital transformation in this critical market.
About You:
As a Senior Solutions Engineer, you work directly with manufacturers to design, build, and deploy solutions on Tulip’s Frontline Operations Platform. You operate at the intersection of solution engineering, manufacturing operations, and customer outcomes, translating real shop-floor problems into scalable, production-ready solutions.
You will embed with Japanese world-class manufactures at their facility to rapidly implement applications, integrations, and workflows that improve quality, productivity, and traceability across manufacturing operations.
What skills do I need?
Key Responsibilities:
Customer-Embedded Solution Delivery
OT / IT Integration
Technical Leadership & Enablement
Product & Platform Feedback
Key Collaborators:
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.
We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
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Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.