Director of Project Management

Turner & Townsend are seeking an experienced Director of Project Management to lead and develop a team of Project Managers and the delivery of project management services on major projects and programs. This individual will be responsible for ensuring service excellence in terms of service delivery, continued growth of our project management service offering including client engagement and market outreach. 

Responsibilities:

• The successful candidate will be a driven leader with great interpersonal skills.
• Set regional service proposition.
• Establish toolkits and approaches to improve consistency and service quality. 
• Engage regional and sector leadership to agree client targets.
• Contribute towards pursuit plans in conjunction with sector and territory leads.
• Maintain tracker (CMD) of active bids in the service line.
• Support cross regional resource deployment.
• Establish best practice bid collateral and lead/support service line bids (determined per bid)
• Engage technology team on digital tools to support service delivery.
• Establish mandatory training for the service, aligned with the service proposition.
• Provide support for embedding new corporate initiatives impacting the proposition/delivery (e.g., NZE, diversity, etc.).
• Assure quality and consistency of service delivery at country level (2nd line of defense).
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Core Accountability:

• Develop and deploy product.
• Assure delivery & quality within discipline, including auditing service delivery.
• Deploy global best practices and training in region.
• Assure new candidates have capacity to deliver.
• Grow market share within the discipline across designated market. Set service priorities by aligning with the proposition as developed by the sector lead
• Develop and maintain the service proposition so it supports business growth as set out in the US Business Plan.
• Support development and drive growth as set out in the US, Cost Center and Sector plans.
• Identify target clients and help secure new work through aligning the proposition to client needs.
• Oversee and assure quality and consistency of service across the US.

Target Audience:

• Internal - Cost Center Leads, Territory Service Leads, Sector Leads.
• External - Target clients, CBRE.

KPI's - how is performance measured?

• Revenue per service stream.
• New clients secured vs targets.
• Client care scores.

The salary range for this full-time role is $190K-$230K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications. 

*On-site presence and requirements may change depending on our client's needs*

Qualified candidates with arrest or conviction records will be considered for employment in accordance with LA County ordinance and CA law.  

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.  

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Please find out more about us at www.turnerandtownsend.com/ 

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application. 

All your information will be kept confidential according to EEO guidelines. 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.