Role Overview

We’re looking for a Senior SRE Manager to build and lead our Site Reliability Engineering function from the ground up. You’ll hire and develop a high-impact team of SREs, define how reliability is engineered across the company, and partner deeply with product and platform engineering to ensure our systems are scalable, observable, and boring—in the best way possible.

This is a hands-on leadership role: you’ll set strategy, build processes, and still know what’s actually going on in production.

What You’ll Do

• Build and lead a new SRE team, including hiring, onboarding, and career development
• Define and implement SRE best practices: SLIs/SLOs, error budgets, incident management, on-call models, and postmortems
• Establish clear operational ownership between SRE and product engineering teams
• Drive reliability as a feature, balancing velocity and stability with data—not vibes
• Reduce toil through automation and self-service platforms
• Design and evolve incident response, escalation, and learning loops (no blame, lots of learning)
• Partner with engineering leaders to influence architecture, capacity planning, and launch readiness
• Own reliability metrics and communicate risk and performance clearly to technical and executive audiences
  
  

What We’re Looking For

• 8+ years in SRE, infrastructure, or platform engineering, with 3+ years managing managers or senior ICs
• Experience building an SRE team or function from scratch (or significantly scaling one)
• Deep knowledge of modern cloud infrastructure, distributed systems, and observability
• Strong opinions about what SRE is and is not - and the judgment to apply them pragmatically
• Proven ability to collaborate with product and engineering leaders without becoming the “department of no”
• Calm, decisive leadership during incidents (the person people want on the conference call)
  
  

Nice to Have (Not a Deal-Breaker)

• Experience at a high-growth or post-Series B/C company
• Background in platform engineering or internal developer tooling
• Familiarity with compliance or regulated environments
  
  

Why This Role Matters

You won’t inherit a playbook - you’ll write it. The systems are real, the scale is meaningful, and leadership is ready to treat reliability as a first-class concern. If you like building teams, shaping culture, and making production less exciting, this is your stage.

Annual US Hiring Range: $160,000 - $180,000*

*A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.