🎯 TASKS

Process performance monitoring

• Identify KPIs to measure business process performance and improvement

• Continuously monitor process performance through KPIs

• Measure success of process improvement based on KPIs defined and monitor added business value

• Benchmark against market best practices.

Business requirements : Translating Data Insights into Business Needs

• Define business needs (business issues that must be addressed) to improve the user experience.

• Prioritize business needs with product teams based on value.

• Validate functional specifications proposed by Product Owner(s), from a business perspective and provide feedback

• Review and validate tech delivery

Front business entry point at a Group level 

• As the business owner of the Front roadmaps, manage transversal projects by identifying boundaries with other functions and coordinating/consolidating inputs from other Business Process Owners impacted.

• Include all departments and regions within the scope of the role, formalizing regular exchanges to gather feedback and share deliverables..

👉 MUST HAVE skills

• 3+ years of experience in digital projects coordination 

• Data-driven, with strong analytical skills and the ability to use various sources of data to build a global vision.

• Results-oriented, with a strong ability to identify process weaknesses and drive improvements.

• A solid understanding of the e-commerce landscape, from initial customer touchpoints through to purchase and post-sales contacts.

• Comfortable working with diverse teams, including IT, UX, data science, legal, finance, logistics, commercial, and operational.

• Leadership skills: able to challenge and influence others, positively manage change.

• Proactive, organized, and autonomous, with the ability to move projects forward.

• Fluent English is required.International experience is a plus

✅ BENEFITS

Dynamic and creative environment within international teams 

The variety of self-education courses on our e-learning platform

The participation in meetups and conferences locally and internationally 

Up to 2 days of remote work per week 

Flexible working hours