Veriff·about 14 hours ago
Area Lead in Quality Operations
Quality Operations plays a critical role in enabling Veriff to deliver accurate, trustworthy identity verification at scale. By defining quality standards, governing risk, and driving continuous improvement, the team ensures customer trust is protected while products and operations evolve. Although spread across multiple locations, our teams are united by a shared commitment to accuracy, reliability, and continuous improvement.
As an Area Lead for Quality Operations, you’ll measure success through strong quality outcomes, reduced risk, and the organisation’s ability to scale without compromising trust or accuracy. You will own the quality strategy and governance for your area, setting direction, success measures. You provide a strong leadership, ensuring clear ownership, strong performance, and effective collaboration within the team.
Acting as the company-level representative for quality, you will work closely with senior stakeholders to translate quality needs into clear decisions and improvements, aligning standards, tooling, and ways of working so quality remains a core enabler of both customer satisfaction and product excellence. If this sounds like you, we can't wait for you to join our global Operations team!
You’ll help us protect honest people online by:
You are the right future Veriffian for the job if you have/are:
You’re an especially awesome match if you are:
Why Veriff?
We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.
When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, whilst looking after you along the way with a range of benefits designed with you in mind. Some of our favourites include...
We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.
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