The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.
The DSR Implementation Specialist (Contract) is responsible for the end-to-end technical deployment of DroneSense Remote (DSR) systems for public safety agencies launching or expanding Drone as First Responder (DFR) programs. This contractor role owns all technical readiness activities from contract kickoff through system validation and training handoff, ensuring agencies are operationally prepared for safe, reliable remote drone operations.
This role is highly hands-on and customer-facing, requiring strong expertise in network infrastructure, site selection, system integration, and cross-functional coordination. The DSR Implementation Specialist works closely with customer IT teams, public safety leadership, third-party hardware vendors, and DroneSense Professional Services.
What You Do
- Conduct comprehensive network infrastructure assessments with customer IT teams to ensure systems meet operational requirements.
- Coordinate with customer IT departments on network change requests, ensuring proper configuration of routers, firewalls, and security protocols.
- Validate Remote Operations Center (ROC) setup including computer hardware, PS5 controllers, network connectivity, and environmental requirements.
- Identify and evaluate potential launch sites based on connectivity, line-of-sight, operational proximity, and safety requirements.
- Conduct comprehensive site surveys including RF interference analysis, power availability assessment, and FAA airspace evaluation.
- Test network connectivity at launch sites using remote controllers and coordinate installation.
- Equipment procurement and installation
- System Integration and testing
- Trainging coordination and customer support
- Travel up to 70% of the time
- Always Help First
What You Bring
- 3-5 years in network administration, IT infrastructure, or systems integration roles.
- 2+ years of project management or technical coordination experience managing multiple concurrent projects.
- Demonstrated expertise in firewall configuration, TCP/UDP protocols, IP whitelisting, and network troubleshooting.
- Hardware/bench tech experience.
- Strong understand of command lines in Linux (Ubuntu)
- Preference will be given to candidates who have a Part 107 or UAS experience
- Excellent problem-solving capabilities and systematic troubleshooting approach
- Strong communication skills: verbal, written, and presentation
- Ability to dive into technical details while maintaining strategic project oversight
- A low-ego, team-first mentality. You know when to get your hands dirty and when to lead through influence.
- Extensive experience managing various stakeholders and building cross-functional relationships with customer IT teams, vendors, and internal teams.
- Proven track record in a fast-paced and high-growth environment managing 3-5 concurrent implementations.
- Strong influencer skills with ability to coordinate complex technical projects across multiple organizations.
- Comfortable working with varying levels of technical expertise from executive leadership to network administrators.
Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.
Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].
