Visa·about 4 hours ago
Team overview
The Japan Client Relationship Management (CRM) team is accountable for managing client relationships with payment ecosystem stakeholders such as banks, financial institutions, platformers, eCommerce companies, wallet providers, etc. We coordinate across various business functions in Japan, as well as global offices, to support the business growth of our clients.
What a Manager, Client Relationship Management - Japan does at Visa
Reporting to the Business Development Team Leader, the Manager will oversee sales and account management, holding responsibility for managing eco-system partnerships and one of Japan’s key clients. You will cultivate strong relationships with key decision-makers and influencers within the client organization, utilizing your expertise to deliver strategic guidance and day-to-day support aimed at maximizing business opportunities. Additionally, you will
collaborate with internal stakeholders from diverse teams including Product, Value Added Services, Marketing, Client Support, Visa Consulting & Analytics, and Legal to develop solutions tailored to the needs of both the client and their customers.
Key Responsibilities
Why this matters to Visa
This position centres on managing business relationships with one of the major acquirers and their merchants, focusing on sales strategies that align merchant and acquirer goals with Visa's growth objectives. As a business that’s success is primarily driven by how well our solutions deliver results for our clients and how strong our relationships with those clients, this role is needed to ensure solution delivery on our highest value opportunities.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
What you will need
Key competencies
Qualifications
Characteristics
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.