The Contingent Workforce Commodity Manager is responsible for developing the sourcing strategies for the Contingent Workforce Program Office. The person in this position would be recognized as a sourcing expert for global contingent workforce, would liaison with legal, act as Procurement ambassador to the business and integrate into the business to ensure a complete alignment and deep understanding of the business goals and partner in developing sourcing strategies. The goal is to be value-added sourcing partners to the business. This role involves developing and executing strategic initiatives to optimize the acquisition, deployment, and management of temporary, contract, and freelance personnel across various departments and functions. The position involves developing negotiation strategies, advising requestors on contract terms and conditions, monitoring cost and scope of assigned contracts to assure compliance, best value and validate/improve pricing. In addition, Contingent Workforce Commodity Manager will be responsible to manage staffing companies in APAC, Japan, Europe, and some other counties. Contingent Workforce Commodity Manager will work closely with business stakeholders, staffing companies and WD MSP and VMS service provider.
Key Responsibilities:
Strategic Sourcing:
- Develop and implement a comprehensive sourcing strategy for contingent workforce categories, including temporary staff, contractors, freelancers, and consultants.
- Collaborate with internal stakeholders to understand their workforce needs, skill requirements, and project timelines.
- Identify and establish relationships with preferred staffing agencies, service providers, and online platforms for contingent talent acquisition.
- Negotiate terms, pricing, and contracts with staffing partners to ensure favorable rates and terms.
Vendor Management:
- Monitor and evaluate the performance of staffing agencies and other contingent workforce suppliers.
- Establish key performance indicators (KPIs) to measure supplier performance, including quality of talent, responsiveness, compliance, and cost-effectiveness.
- Conduct regular vendor reviews and provide feedback to improve service quality and address any issues.
Compliance and Risk Management:
- Ensure compliance with relevant labor laws, regulations, and company policies for contingent workforce management.
- Mitigate risks associated with misclassification of workers, co-employment, and other legal and regulatory concerns.
- Collaborate with legal and HR departments to develop and maintain proper documentation and contracts for contingent workers.
Demand Forecasting and Planning:
- Work closely with department managers and project leads to understand short-term and long-term workforce needs.
- Develop accurate demand forecasts for contingent labor across different functions and projects.
- Align workforce planning strategies with business objectives and project timelines.
Cost Management:
- Analyze and manage the overall costs associated with contingent workforce utilization.
- Implement cost-saving initiatives, such as rate negotiations, volume discounts, and process efficiencies.
- Monitor and report on budget adherence, providing insights and recommendations for cost optimization.
Technology and Automation:
- Stay current with technology trends and solutions related to contingent workforce management.
- Evaluate and implement technology platforms and tools that streamline the sourcing, onboarding, time tracking, and payment processes for contingent workers.
- Bachelor’s degree with 10+ of experience in indirect strategic sourcing with a multi-national organization with an emphasis in management of temporary, contract, and freelance personnel procurement
- Must have experience with Managed Service provider (MSP) and Vendor Management System (VMS)
- Contract Negotiation / Vendor Mgmt. / Influencing skills required
- Experience and expertise with sourcing & contracting ERP tools (SAP and/or Oracle)
- Must be fluent in English and Malaysian Malay
Core Competencies
- Ability to work well in a high-pace dynamic environment, handle multiple projects simultaneously, and ensure task completion and deadlines are met as required
- Demonstrated skills in negotiating and formulating technology contracts, understanding cost models and various price structures, management of contractual, IP and labor law risks
- Strong project management, organizational, and analytical skills required
- Excellent team facilitation and presentation skills
- Proficient with Microsoft Office applications: Excel, Word, PowerPoint
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