What we’re looking for, ranked:
- You have obsessive attention to detail.
- You are analytical and love finding patterns in data.
- You are scrappy, have a bias for action, and work harder than anyone you know.
- You have experience working in risk or fraud, especially in e-commerce or payments.
About Whop
Whop is the ultimate virtual market that lets people earn money by starting shops and creating content. We deliver $2.5B per year in income to people across the globe and have more than 5M monthly users.
About the role
As a Fraud Specialist, you will make sure that merchants are only selling high-quality, trusted products on Whop and all activity on the platform falls within our Terms of Service. You will leverage Whop’s fraud tools to investigate payment anomalies, review high-risk merchant flags, and escalate situations as needed.
This role reports to the Head of Trust.
✅ Salary: $60,000
📍Remote : This position offers the flexibility to work from anywhere in the world.
Available shifts are:
- 12:00 am EST to 8 am EST
- 8:00 am EST to 4:00 pm EST
- 4:00 pm to 12:00 am EST
Weekend shifts are rotational - you must be available to work on some weekends.
Scope:
- Responsible for Whop merchant account audits, reviewing risk flags from our internal fraud tooling and setting reserves or suspending accounts accordingly
- Review merchant applications to access financing options, including review of payment processor statements
- Escalate fraudulent trends to product and engineering teams so we can build solutions into our product
What we’re looking for
- You have previous experience in risk, compliance, or a similar role.
- You have a deep understanding of risk and fraud at an ecommerce or payments company.
- You are familiar with Whop, either as a buyer or as a seller.
- You have obsessive attention to detail; you care deeply about correctness
- You are low-ego, non-performative, and process-driven
- You love getting creative and doing anything it takes to solve a hard problem
- You are scrappy and have a bias for action: no task too small, no idea too big
- You want to take over the world and are not satisfied with anything other than being the best
Your first 90 days will look like the following:
- Within 30 days, you will deeply understand Whop’s product and internal fraud tools and processes.
- Within 60 days, you will have mastered account audits, financing application reviews, Resolution Center cases, and escalations.
- Within 90 days, you are detecting fraud patterns and escalating trends to our engineering teams to update fraud solutions within our product.
