Onboarding support

• Support the administrative process of onboarding new joiners, helping ensure the Wiser journey is as smooth as possible with everyone involved kept in the loop

• Coordinate adaptable onboarding plans in partnership with hiring Leads, and support future changes that align to Wise’s way of working

• Support the relocation process for new joiners, helping ensure logistics and documentation requirements are handled smoothly

• Participate with other members of our wider People team in facilitating new joiner engagement & networking

• Support running local onboarding sessions, sharing relevant new joiner information for that first week (e.g. joiners, benefits, etc)

Wiser support

• Support the People team’s ticketing desk with a one-team mentality by responding to queries in an efficient and customer-centric way

• Provide first-line guidance to Wisers on leave policies, supporting a strong end-to-end experience

• Support internal transfers and relocation requests, ensuring onboarding and offboarding actions are completed

• Support processing Workday actions in relation to the Wiser lifecycle

• Help ensure operational onboarding and offboarding steps are completed, working closely with Workplace, User Technology and People Services teams to keep processes running smoothly

• Maintain team content on Confluence, ensuring information to Wisers is transparent, convenient, easy to remember and updated, thinking globally as well as locally for process efficiency, alignment and speed

• Support the Payroll team with documentation and/or information needed to process changes (joiners, benefits, leavers, etc)

• Produce standard employment documentation (e.g. reference letters, contract changes, etc) with support and guidance from the team

Research, process enhancement & documentation

• Conduct research and gather feedback from stakeholders (e.g. new joiners, hiring leads, People team) to identify friction points and improvement opportunities across the Wiser lifecycle

• Support process enhancement work by mapping current workflows, proposing improvements, and helping implement updates to improve clarity, speed and consistency

• Create and maintain clear documentation (SOPs, checklists, templates) for recurring processes and knowledge sharing

• Track and report basic operational metrics (e.g. ticket themes, onboarding volumes, turnaround times) to support continuous improvement

Innovation + automation

• Identify opportunities to streamline repetitive tasks through automation (e.g. templates, workflows, Workday/Confluence enablement, ticketing macros), partnering with the team to test and roll out improvements

• Support standardisation of forms, communication and trackers to reduce manual work and improve the Wiser experience

• Contribute ideas for improving tooling, self-serve guidance and ways of working across the People operations journey

 

Note: This is a 12-month fixed-term contract with the potential for extension or conversion into a permanent role based on individual performance, business needs, and headcount availability.

Education & Graduation
• Graduation Year: Recent graduates from the 2025 or 2026 batch.
• Degree Backgrounds: Bachelor’s or Master’s degree in (but not limited to):
Human Resources Management / Business Administration (BBA, MBA, BMS)
Social Sciences / Psychology / Organisational Behaviour/ English Literature / History / Commerce / Information Technology (or related fields with a strong passion for People Operations and HR Tech)

Key Skills & Attributes

• Customer-Centric and Problem-solving Mindset: Empathetic, approachable, and proactive communication skills to deliver a seamless experience for new joiners and existing employees
• Process & Tech Savvy: Comfortable learning HR systems (like Workday), documentation tools (like Confluence), and ticketing systems; an interest in using basic automation, templates, or AI tools to streamline repetitive work is a huge plus.
• Detail & Organisation: Strong organisational skills with keen attention to detail when handling employment contracts, payroll support data, and compliance documents.
• Adaptability & Collaboration: Thrives in a fast-paced, global environment with a strong "one-team" collaborative spirit.

Benefits

• Salary: INR ~500,000 INR/year, prorated as per the contractual agreement
• Transport to nodal points + Meals (Monday Breakfast, Wednesday Lunch & Friday Snacks)
• Time off
• Annual Leave (Vacation): 24 days/year (pro-rated)
• Casual Leave: 12 days/year (pro-rated)
• Public Holidays: 9 days
• Fun office with social activities & embrace global connection during Mission Days
• Be part of a global team with a global mindset 
• Participating in our Annual Mission days

 

Additional information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.