SUMMARY

We are seeking a highly analytical and execution-oriented Field Operations Analyst to support our U.S. Public Sector business (Federal, SLED, and DIB). This role will be instrumental in driving operational rigor, forecasting accuracy, and scalable growth across a complex and rapidly evolving go-to-market environment.

The ideal candidate brings strong sales operations experience, a deep understanding of forecasting and pipeline management, and the ability to partner cross-functionally to support mission-critical Public Sector initiatives. This individual will operate as a key business partner to Sales leadership and help drive day-to-day operational cadence.

This role reports to the Manager of Public Sector Field Operations.

LOCATION

Remote – United States (Public Sector–aligned time zones preferred)

WHAT YOU’LL DO

• Drive Public Sector business cadence: Partner with Federal and SLED Sales leadership to support forecasting, pipeline reviews, and performance tracking
• Forecasting & pipeline rigor: Improve forecast accuracy and pipeline quality across long-cycle, compliance-driven deals (FedRAMP, CMMC, IL4/IL5)
• Operational analytics: Analyze pipeline, bookings, and conversion trends to identify risks and growth opportunities across Public Sector segments
• Salesforce ownership: Maintain data integrity and hygiene within SFDC, ensuring accurate reporting across complex account structures (agencies, primes, DIB)
• KPI & dashboard development: Partner with GTM Analytics to build reporting for pipeline health, coverage ratios, and segment performance
• Cross-functional alignment: Collaborate with Deal Desk, Finance, Marketing, Enablement, and Legal to support deal execution and compliance-driven sales motions
• Annual planning support: Contribute to territory design, account segmentation (Federal, SLED, DIB), headcount planning, and quota setting
• Continuous improvement: Identify and implement process improvements tailored to Public Sector sales cycles and procurement dynamics

WHAT YOU’LL BRING

• 6+ years in Sales Operations, Revenue Operations, or Field Operations (Public Sector experience strongly preferred)
• Understanding of Federal and/or SLED sales motions, including long sales cycles and regulated environments
• Strong grasp of forecasting, pipeline management, and GTM processes
• Experience supporting quota planning, territory alignment, or account segmentation
• Advanced proficiency in Salesforce and Excel (reporting, dashboards, data analysis)
• Ability to interpret and apply GTM policies, deal structures, and sales processes
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent project management and organizational skills with the ability to manage multiple priorities
• Effective communicator with experience partnering across Sales, Finance, Legal, and other cross-functional teams
• Self-starter with the ability to operate independently in a remote, fast-paced environment

PREFERRED QUALIFICATIONS

• Experience supporting Federal programs (FedRAMP, CMMC, DoD, IC, etc.)
• Familiarity with Public Sector account structures (agencies, integrators, DIB)
• Experience working in high-growth SaaS or cybersecurity environments

Candidates must meet EAR part 772 and ITAR 120.15 definition of a U.S. person (Any individual who is granted U.S. citizenship; or any individual who is granted U.S. permanent residence (green card holder); or any individual who is granted status as a “protected person”) and that they reside in the contiguous United States.